8x8 Work
Get started using 8x8’s All-in-One communications tool.
8x8 University
8x8 University
Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.
Training by Product Family
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Upcoming University Webinars
8x8 Fall 2024 Update
November 6, 2024 | 8am PT / 11am ET / 4pm BST
Get ready to embrace the spring spirit with us! We're excited to extend our invitation to the much-anticipated 8x8 Fall 2024 Update webinar. Be a part of this exclusive event as we unveil exciting new products and offerings crafted to enhance your communications experiences with employees, partners, and customers.
8x8 University: Elevate Customer Experience with 8x8 Contact Center
November 20, 2024 | 8am PT / 11am ET / 4pm BST
Join us for a demonstration and discussion on the capabilities of the 8x8 Contact Center, where you'll learn how to connect with customers and employees through SMS and WhatsApp for two-way or broadcast communications, enhance self-service experiences using conversational AI, support agents in managing complex interactions with Real-Time Agent Guidance, and enable agents to escalate calls to video, empowering them to resolve issues on the first try.
Through a live demo, you’ll learn how to:
- Connect with customers and employees through SMS and WhatsApp for two-way or one-to-many communications
- Create better self-service experiences with conversational AI solution
- Help agents navigate complex customer interactions with Real-Time Agent Guidance
- Give agents the ability to elevate phone calls to video, empowering them to solve issues the first time.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Share your 8x8 story
Share your 8x8 story
Share your 8x8 story
Share your 8x8 story
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