8x8 wins vs Talkdesk
8x8 wins vs Talkdesk
Choose 8x8 over Talkdesk for a seamless customer experience platform that integrates effortlessly with Microsoft, reduces implementation time by 30%, and delivers superior customer support available 24/7.
With 8x8, you get a robust, user-friendly solution that grows with your business—without the hidden costs or complexity of Talkdesk.
8x8 vs Talkdesk at a glance
Get the best Experience
Single integrated cloud platform for UC, CC, and CPaaS
Tailored interfaces for specific roles
Embedded native Microsoft integration
Solutions-certified contact center for Microsoft Teams
Long-established and adopted speech analytics and interaction insights
Mix & match licensing and calling plans
Global reach with local PSTN services in >50 countries
Product, sales, and support optimized for midsize organizations
The industry has spoken
We’re a top-five ranking vendor according to Metrigy 2023 CCaaS MetriRank benchmarking report, with the highest customer business success score of all peers.
The industry has spoken
We’re a top-five ranking vendor according to Metrigy 2023 CCaaS MetriRank benchmarking report, with the highest customer business success score of all peers.
The industry has spoken
We’re a top-five ranking vendor according to Metrigy 2023 CCaaS MetriRank benchmarking report, with the highest customer business success score of all peers.
The industry has spoken
We’re a top-five ranking vendor according to Metrigy 2023 CCaaS MetriRank benchmarking report, with the highest customer business success score of all peers.
Microsoft Teams
An integrated CX platform with service availability guarantees
Industry-proven AI-driven workflows and insights
Recognized in Gartner CCaaS and UCaas Magic Quadrants
Easy-to-design-and-manage omnichannel journeys
Tailored interfaces for every customer-facing role
Native Microsoft integration
An integrated CX platform with service availability guarantees
Industry-proven AI-driven workflows and insights
Recognized in Gartner CCaaS and UCaas Magic Quadrants
Easy-to-design-and-manage omnichannel journeys
Tailored interfaces for every customer-facing role
Native Microsoft integration
An integrated CX platform with service availability guarantees
Industry-proven AI-driven workflows and insights
Recognized in Gartner CCaaS and UCaas Magic Quadrants
Easy-to-design-and-manage omnichannel journeys
Tailored interfaces for every customer-facing role
Native Microsoft integration
An integrated CX platform with service availability guarantees
Industry-proven AI-driven workflows and insights
Recognized in Gartner CCaaS and UCaas Magic Quadrants
Easy-to-design-and-manage omnichannel journeys
Tailored interfaces for every customer-facing role
Native Microsoft integration
Trusted by over 3 million users with PSTN services in over 50 countries
.png?auto=webp?ar-1-1,fo-auto,w-150?auto=webp){kind=logo}
.png?auto=webp?ar-1-1,fo-auto,w-150?auto=webp){kind=logo}
The 8x8 advantage revealed
Single vendor solution for CC, UC, and beyond
Tailored user interfaces
Proven industry reach
High-availability multi-cloud platform
Flexible licensing for optimized spend and ROI
Cross-platform analytics and insights
Agile omnichannel offering
Optimized for the mid-market
