Power better customer experiences with a trusted platform

Secure omnichannel communications at scale with SMS, Voice, Video and Chat Apps, without having to overhaul internal processes or invest in expensive technology.

You’re in good company

Enhance your customer engagement with reliable and secure communication solutions

Safeguard user accounts and transactions with SMS or Voice

Send personalized one-time passwords (OTPs) over an SMS or a voice call for two-factor authentication (2FA) to authenticate users and prevent attacks.

Friction-free identity verification with Video

Enable quick and seamless KYC (Know Your Customer) verification with high-quality video calls, resulting in lower drop-off rates and increased conversions.

Safeguard user accounts and transactions with SMS or Voice

Send personalized one-time passwords (OTPs) over an SMS or a voice call for two-factor authentication (2FA) to authenticate users and prevent attacks.

Friction-free identity verification with Video

Enable quick and seamless KYC (Know Your Customer) verification with high-quality video calls, resulting in lower drop-off rates and increased conversions.

Safeguard user accounts and transactions with SMS or Voice

Send personalized one-time passwords (OTPs) over an SMS or a voice call for two-factor authentication (2FA) to authenticate users and prevent attacks.

Friction-free identity verification with Video

Enable quick and seamless KYC (Know Your Customer) verification with high-quality video calls, resulting in lower drop-off rates and increased conversions.

Safeguard user accounts and transactions with SMS or Voice

Send personalized one-time passwords (OTPs) over an SMS or a voice call for two-factor authentication (2FA) to authenticate users and prevent attacks.

Friction-free identity verification with Video

Enable quick and seamless KYC (Know Your Customer) verification with high-quality video calls, resulting in lower drop-off rates and increased conversions.

Increase deliverability of sensitive data with Voice Messaging

Deliver sensitive data over voice messages, leaving no paper trail for fraudsters while also reaching people with visual impairments or disabilities.

Keep customer data private with Call Masking

Prioritize customer privacy with call masking, assigning virtual numbers to keep all personal information of users anonymous and secure.

Increase deliverability of sensitive data with Voice Messaging

Deliver sensitive data over voice messages, leaving no paper trail for fraudsters while also reaching people with visual impairments or disabilities.

Keep customer data private with Call Masking

Prioritize customer privacy with call masking, assigning virtual numbers to keep all personal information of users anonymous and secure.

Increase deliverability of sensitive data with Voice Messaging

Deliver sensitive data over voice messages, leaving no paper trail for fraudsters while also reaching people with visual impairments or disabilities.

Keep customer data private with Call Masking

Prioritize customer privacy with call masking, assigning virtual numbers to keep all personal information of users anonymous and secure.

Increase deliverability of sensitive data with Voice Messaging

Deliver sensitive data over voice messages, leaving no paper trail for fraudsters while also reaching people with visual impairments or disabilities.

Keep customer data private with Call Masking

Prioritize customer privacy with call masking, assigning virtual numbers to keep all personal information of users anonymous and secure.

Reach customers everywhere with a peace of mind

8x8 Communication APIs: Built with security and compliance in mind

We know that security is important to customers. The 8x8 Communication APIs platform is absolutely secure, private and reliable, so that your customer communications are free of security vulnerabilities.

Stringent security specifications for the handling and storage of customer data, including fraud detection and secure endpoint provisioning
Verification from recognized third-party certifications for security and compliance, including HIPAA, FISMA, FCC, and CSA
Proactive monitoring and vulnerability management to maintain good security hygiene and reduce the impact of exploitation
Physical and digital infrastructure security ensures that everything from our data centers to our cloud networks and IT equipment are safeguarded

8x8 achieves CSA Cyber Trust Mark Certification

Singapore's Cyber Security Agency (CSA) has recognised 8x8 for its strong cybersecurity practices with the Cyber Trust mark certification. This cybersecurity certification distinguishes 8x8 for its robust cybersecurity practices and measures.

As one of the first companies to obtain the certification, 8x8 also received the Cyber Trust Early Adopter Award at Singapore International Cyber Week 2022.

8x8 a Tier-1 SMS aggregator and participant of the Full SMS Sender ID Registry Regime

To build a strong defense against smishing attacks, the Singapore Infocomm Media Development Authority (IMDA) has implemented Sender ID Protection for Singapore-based businesses and organizations.

8x8 is a Tier-1 SMS aggregator and participant of the Sender ID Registry scheme, and is fully committed to delivering messages securely and safely. Additionally, 8x8 also uses its own direct connections to local operators, with multiple Tier 1 suppliers serving as redundant routes. This ensures messages are delivered with the most stable connectivity and highest security standards.

"With 8x8’s SMS API, we now have a more reliable way to connect with our customers without having to worry about connectivity or developing a lot of the functionality in-house."

- Ville Nordström, Program Director of Coda Payments

Deliver secure and engaging customer experiences with 8x8 Communication APIs.