CX 100 Global Awards and 8x8 Community

8x8 is proud to be working with HotTopics to celebrate the world’s most visionary customer experience leaders. Each year, these awards go to leaders who provide a first-class experience to their customers and are paving the way for the future of CX.

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Why is 8x8 supporting the Global CX 100 Awards?

Recognise Leaders

Acknowledge CXs who are making significant contributions to customer experience.

Showcase Achievements

Highlight innovative customer experience strategies and solutions implemented by top CXs.

Promote Excellence

Encourage continued excellence in customer experience leadership.

Recognise Leaders

Acknowledge CXs who are making significant contributions to customer experience.

Showcase Achievements

Highlight innovative customer experience strategies and solutions implemented by top CXs.

Promote Excellence

Encourage continued excellence in customer experience leadership.

Recognise Leaders

Acknowledge CXs who are making significant contributions to customer experience.

Showcase Achievements

Highlight innovative customer experience strategies and solutions implemented by top CXs.

Promote Excellence

Encourage continued excellence in customer experience leadership.

Recognise Leaders

Acknowledge CXs who are making significant contributions to customer experience.

Showcase Achievements

Highlight innovative customer experience strategies and solutions implemented by top CXs.

Promote Excellence

Encourage continued excellence in customer experience leadership.

CX 100 Nomination Criteria

Global CX 100 Award Winners are Customer experience (CX) leaders who demonstrate the following qualities:

CX 100 Nomination Criteria

Global CX 100 Award Winners are Customer experience (CX) leaders who demonstrate the following qualities:

CX 100 Nomination Criteria

Global CX 100 Award Winners are Customer experience (CX) leaders who demonstrate the following qualities:

CX 100 Nomination Criteria

Global CX 100 Award Winners are Customer experience (CX) leaders who demonstrate the following qualities:

Data Literate

Utilises data-driven insights to drive strategic customer experience initiatives and optimize performance.

Digital Innovator

Leads the implementation of cutting-edge digital technologies to enhance customer experience and drive innovation.

C-suite Collaborator

Exhibits strong leadership skills and collaborates effectively with other C-suite executives and stakeholders to align customer experience goals with overall business objectives.

Beyond Cost

Develops innovative customer experience strategies focusing on value creation, customer satisfaction, and long-term sustainability.

Team Building

Fosters a culture of collaboration, innovation, and continuous learning within the customer experience team.

Celebrate CX Leaders and Innovators

The CX 100 Awards is the gold standard for customer-centric leadership across the C-suite. Nominated by you and hand-picked by an independent panel of judges, CX 100 Global Award Winners exemplify leadership acumen, strategic innovation, and operational foresight.

Nominations have now closed. We look foward to celebrating the winners.

Learn more