6 Ways Conversational AI Can Support Local Government

Intelligent Customer Assistant can be used across voice and digital channels to take care of the common questions local governments face from bin collections to reporting potholes and voting information, with translation to over 100 languages. Routine calls are deflected from contact centre agents, allowing them to spend time on interactions that require human intervention, and because Intelligent Customer Assistant is part of your contact centre, you can choose how you introduce your conversational AI.