Frost and Sullivan: Supercharging Digital Transformation with Conversational AI

The advancements in AI technology over the last 20 years have enabled us to get to where we are today in building out hybrid

workforces of virtual and human assistants. The internet, smartphones, and voice assistants all shifted the

way we engage with businesses, and new technologies are here now to introduce another paradigm shift. The emergence of

generative AI, or large language models, holds the promise of far-reaching capabilities we are only just now uncovering.