Metrigy Contact Center as a Service MetriRank 2023

The purpose of this MetriRank study is to evaluate the leading CCaaS providers in the market today that are best positioned to succeed in the long term based on market share, financials, market share momentum, product mix, customer sentiment, and customer business success.

Read why 8x8 was ranked by Metrigy as a Top 5 CCaaS provider due to strong customer sentiment scores and the highest customer business success score of all providers.