6 Reasons 8x8 Sales Assist is the Retail Contact Center Solution for You

When customers seek help from a retailer, they usually start by trying to solve things themselves, whether they’re purchasing a product or resolving an issue. 8x8 Sales Assist supports your customers with AI-based intelligent self-service, empowering them to handle most transactions themselves without having to interact with a live agent. As a result, your customers get what they need quickly and your agents are free to handle more complex tasks.