On-Demand Webinar
Accelerating Customer Experiences in Retail Today

Watch this webinar to discover how LSH Auto is advancing customer care and how you can apply the same learnings to your business.

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The retail space is highly competitive. While battling for customer mind- and wallet share on a daily basis, you're holding off your competition. The key to gaining traction with existing and new customers is providing great customer journeys. LSH Auto, a luxury car retailer, prides itself on extending the best possible sales and service experiences to every customer. From the showroom, to the service department, to the contact center, LSH provides the personalized care their customers expect.

In this webinar learn how LSH Auto:

Improved contact center call answer rates from less than 60 percent to nearly 90
Constantly evolving routed calls to the correct person with the right information
Uses speech analytics to advance customer communication analysis
Became more customer focused to provide enjoyable motoring experiences

The retail space is highly competitive. While battling for customer mind- and wallet share on a daily basis, you're holding off your competition. The key to gaining traction with existing and new customers is providing great customer journeys. LSH Auto, a luxury car retailer, prides itself on extending the best possible sales and service experiences to every customer. From the showroom, to the service department, to the contact center, LSH provides the personalized care their customers expect.

In this webinar learn how LSH Auto:

Improved contact center call answer rates from less than 60 percent to nearly 90
Constantly evolving routed calls to the correct person with the right information
Uses speech analytics to advance customer communication analysis
Became more customer focused to provide enjoyable motoring experiences

The retail space is highly competitive. While battling for customer mind- and wallet share on a daily basis, you're holding off your competition. The key to gaining traction with existing and new customers is providing great customer journeys. LSH Auto, a luxury car retailer, prides itself on extending the best possible sales and service experiences to every customer. From the showroom, to the service department, to the contact center, LSH provides the personalized care their customers expect.

In this webinar learn how LSH Auto:

Improved contact center call answer rates from less than 60 percent to nearly 90
Constantly evolving routed calls to the correct person with the right information
Uses speech analytics to advance customer communication analysis
Became more customer focused to provide enjoyable motoring experiences

The retail space is highly competitive. While battling for customer mind- and wallet share on a daily basis, you're holding off your competition. The key to gaining traction with existing and new customers is providing great customer journeys. LSH Auto, a luxury car retailer, prides itself on extending the best possible sales and service experiences to every customer. From the showroom, to the service department, to the contact center, LSH provides the personalized care their customers expect.

In this webinar learn how LSH Auto:

Improved contact center call answer rates from less than 60 percent to nearly 90
Constantly evolving routed calls to the correct person with the right information
Uses speech analytics to advance customer communication analysis
Became more customer focused to provide enjoyable motoring experiences

Chris Gensmantel, Chief Information Officer, LSH Auto UK Ltd