Registration for the Atlanta CX Tour has closed. We encourage you to check out our other CX tour stops and future events at 8x8.com/events to stay connected with us for updates. We hope to see you at a future event!
Agenda
Schedule
11am - 12pm
Partner-only breakout meetings
12pm - 5pm
General Session:
Registration and Networking Lunch
Welcome and Introductions
Trends and Innovations: Pioneering the Future of CX
with Chrissy Calabrese, Director of Product Marketing, 8x8
Customer Fireside Chat with Complete Contract Consulting: A CEO's Perspective on the Impact of CX
with Sharna Barnes, CEO, Complete Contract Consulting
Technology Spotlight
with Rob Hornbuckle, Senior Director Partner Solutions, Verint
Panel Discussion: The role of humans in an AI-driven contact center
Location
Hilton Hamilton Alpharetta
35 Milton Avenue, Alpharetta, GA 30009 Ballrooms: Section 1 and Section 2Introducing our expert speakers
Justin Robbins
Evangelist
8x8
Chrissy Calabrese
Director of Product Marketing
8x8
Sharna Barnes
CEO
Complete Contract Consulting
Rob Hornbuckle
Senior Director Partner Solutions
Verint
Marc Anthony
Global Manager, IT Network, Voice
Leica Biosystems
Chas Bowman
Vice President of Sales Engineering
8x8
Event sponsor
Verint Open Platform delivers unmatched freedom and flexibility to increase CX automation, elevating CX and lowering costs to deliver AI business outcomes. The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.
Event sponsor
Verint Open Platform delivers unmatched freedom and flexibility to increase CX automation, elevating CX and lowering costs to deliver AI business outcomes. The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.
Event sponsor
Verint Open Platform delivers unmatched freedom and flexibility to increase CX automation, elevating CX and lowering costs to deliver AI business outcomes. The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.
Event sponsor
Verint Open Platform delivers unmatched freedom and flexibility to increase CX automation, elevating CX and lowering costs to deliver AI business outcomes. The Verint Open Platform provides a team of AI-powered bots to augment human staff across the enterprise, including contact centers, web/mobile channels, branches, back offices, CX offices, and more. The result? Organizations can create capacity, lower costs, and continually improve CX.
8x8 CX Tour Locations
Join us at a city near you. More dates and locations are coming soon!
