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Respond rapidly with Automatic Call Distribution (ACD).

Quickly directs calls to qualified agents via 8x8® ACD. We integrates with your CRM for a more personalized experience and offers rich analytics to enhance efficiency for a CX that improves over time.

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Hear from others in the industry.

"With 8x8, we’re better able to respect our customers’ time because we can deal with inquiries quicker.”

Jesper Hovrell

SERV

8x8's SERV case study preview

“8x8’s greatest impact on our operations is certainly the speed and ease with which we can react to change. What used to take hours or more now takes seconds.”

Huw Fielding

Southampton FC

Southampton FC case study preview

“I'm an 8x8 fan because it reduces the work that my staff has to do on a day-to-day basis."

Brian Himstedt

The Kansas City Royals

Kansas City Royals case study preview

A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

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Contact Center

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Unified Communications

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Communications APIs

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CX Beyond the Contact Center

Contact Center

8x8 Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

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Contact Center

8x8 Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

Dashboard titled 'Supervisor Workspace' showing agent status, service levels, media distribution, and quality evaluation metrics.

Unified Communications

8x8 Work® connects teams and customers globally with an AI-enabled communications suite.

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Communications APIs

8x8 no-code CPaaS connects you to customers on the channels they want from one platform.

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CX Beyond the Contact Center

8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.

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8x8 for Microsoft Teams

Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.

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Trusted by more than 3 million business users.

Trusted by more than 3 million business users.

Secure and compliant.

Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.

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** Ty and associated logos are trademarks of Ty, Inc. Acer and associated logos are trademarks of Acer, Inc. Trek and associated logos are trademarks of Trek, Inc. San Diego Wildlife Alliance and associated logos are trademarks of Zoological Society of San Diego Corp. SOC 2 and associated logos are trademarks of the American Institute of Certified Public Accountants (AICPA). ISO, ISO 27001 and associated logos are trademarks of the International Organization for Standardization (ISO). NIST and associated logos are trademarks of the National Institute of Standards and Technology (NIST).