A man using 8x8 University resources on his laptop to learn about CCaaS products offered by 8x8.

8x8 University

Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Upcoming University Webinars

8x8 Fall 2024 Update

November 6, 2024 | 8am PT / 11am ET / 4pm BST

Get ready to embrace the spring spirit with us! We're excited to extend our invitation to the much-anticipated 8x8 Fall 2024 Update webinar. Be a part of this exclusive event as we unveil exciting new products and offerings crafted to enhance your communications experiences with employees, partners, and customers.

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8x8-work-end-user-remote-training.png

8x8 University: Elevate Customer Experience with 8x8 Contact Center

November 20, 2024 | 8am PT / 11am ET / 4pm BST

Join 8x8 experts and discover how Elevate Customer Experience with 8x8 Contact Center provides enterprise-level analytics that can be used to make highly-informed business decisions. With Elevate Customer Experience with 8x8 Contact Center, you can identify key trends and obtain customizable data from all your communication channels in one simple tool.

Through a live demo, you’ll learn how to:

  • Analyze business and user-level call metrics
  • Manage remote workers efficiently
  • Identify call quality issues
  • Schedule reports for automated distribution
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8x8-admin-and-config.png

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Developer Portal

Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Employees using 8x8 Work app on laptops and talking to each other.

Share your 8x8 story

Share your 8x8 story

Share your 8x8 story

Share your 8x8 story

Speak with a specialist

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