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Elevate your CX.

Build customer loyalty and business impact through powerful data and team collaboration tools. It’s a win-win.

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Build a better experience, boost revenue.

Put poor customer experiences in the past with granular data tools. With personalized content, AI for fast fixes, and secure payments, customers will sing your praises in no time.

An 8x8 CX professional overcoming challenges to deliver outstanding customer experiences that boost revenue

Connect with customers faster, anywhere.

Address your customers' changing needs by meeting them on their favorite channels. Take it further with features that anticipate new customer wants.

A Gartner Forecast research chart showing a 16% increase in customer interactions through omnichannel engagement

Create fierce brand loyalty.

Keep your customers coming back for more by delivering personalized, proactive communications, and simple, yet secure, payment options.

A loyal customer advocating for their preferred brand

Ignite your digital transformation.

Connect the CX dots across your organization with AI tools, industry-leading tech partners, and data-driven insights. Less complex, better CX. What’s not to love?

Contact center agents discussing how 8x8 communication solutions help them enhance customer experiences

A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

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Contact Center

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Unified Communications

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Communications APIs

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CX Beyond the Contact Center

Contact Center

8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

Preview of the 8x8 Contact Center interface on a desktop screen

Contact Center

8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

Preview of the 8x8 Contact Center interface on a desktop screen

Unified Communications

8x8 Work® connects teams and customers globally with an AI-enabled communications suite.

Desktop view of 8x8 Unified Communications for seamless collaboration

Communications APIs

8x8 no-code CPaaS connects you to customers on the channels they want from one platform.

Desktop view of 8x8 Communication APIs interface for voice, video, and messaging integrations

CX Beyond the Contact Center

8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.

Preview of the 8x8 Engage platform for personalized customer engagement

8x8 for Microsoft Teams**.

Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.

Integrate seamlessly.

Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.

The Microsoft logo representing seamless integration with the 8x8 platform
The Google Workspace logo showcasing its integration capabilities with the 8x8 platform
ServiceNow logo representing its role in 8x8 platform integrations
Salesforce logo featured as an integrated solution with 8x8
The Microsoft Teams logo highlighting its compatibility with 8x8 products
The Zendesk logo illustrating its role in enhancing CX with 8x8 platform integration

Customer stories—no fluff, just real success.

“The 8x8 platform is easy enough for these different individuals to learn to use, and learn to work together. This helps us provide a consistent level of service to our students, regardless of the reason for their call.”

Kevin Thomas

University of Bristol

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“We were ready to move to the cloud with 8x8 when we saw how simple the transition would be, plus the flexibility it offers our employees when it comes to building a hybrid workforce. Our users all love 8x8."

Greg Avans

Cetera Financial Group

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Preview of 8x8’s Cetera Financial Group customer quote and case study showcasing enhanced CX capabilities

“Giving farmers the option of communicating by voice and video was the game changer. They can really express themselves and their needs at low cost.”

Simon Schwall

OKO

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OKO case study
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Secure and compliant.

Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.

8x8 HIPAA compliant badge demonstrating adherence to healthcare communication standards
8x8 ISOQAR registration badge showcasing internationally recognized compliance
FISMA compliance logo indicating 8x8’s adherence to federal information security standards
GDPR compliance logo reflecting 8x8’s commitment to protecting customer data
PCI DSS compliant badge showing 8x8's secure payment solutions
SOC 2 Audited Type 2 badge certifying 8x8’s data management security

Stay in the loop. See what’s new.

REPORT

The 2024 Gartner** Magic Quadrant** for UCaaS

Read report
A preview of the 2024 Gartner Magic Quadrant Report recognizing 8x8 as a leader in unified communication solutions

REPORT

Get started with a CX benchmark assessment

Take assessment
Download the 8x8 + Metrigy Metrirank CX Benchmark Assessment to enhance customer experience

EBOOK

Customer experience: 2030 vision report

Read report
The 8x8 Customer Experience 2030 Vision Report highlighting future trends in customer engagement

GUIDE

Contact Center buyer’s guide

Get guide
Get the 8x8 Contact Center Buyer’s Guide to explore features and benefits

EVENT

Meet 8x8® CX experts in a city near you

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Let’s power your CX ambitions, together.

Connect with 8x8 to power your CX ambitions using innovative communication tools