Plans and Features

UNIFIED COMMUNICATIONS

All-in-one voice, video, and chat

Unlimited voice calling to 14 countries

HD video and audio conferencing for up to 500 active participants

SMS, MMS, and team chat

Microsoft Teams integration and more

Advanced call handling and analytics

Everything in X2, plus:

Unlimited voice calling to 48 countries

8x8 Frontdesk for receptionists and operators

Supervisor analytics

Monitor, whisper, and barge

Contact Center

Voice contact center

Skills-based routing, IVR, call recording CRM

Reporting & analytics, CX journey mapping

Choose from metered or unmetered call bundles

Popular

One interface for voice and digital interactions

Everything in X6, plus:

Omni-channel support for social media, chat, email, SMS, and video

Co-browsing

Advanced contact center with QM and interactions analytics

Everything in X7, plus:

Quality management

Speech and text analytics

8x8 Technology Partner Ecosystem