8x8 Work
Get started using 8x8’s All-in-One communications tool.
8x8 University
8x8 University
Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.
Training by Product Family
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Training by Product Family
8x8 Work
Get started using 8x8’s All-in-One communications tool.
Contact Center
A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.
APIs
Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.
Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.
Upcoming University Webinars
8x8 University: Elevate CX across your organization with 8x8 Engage
April 9th, 2024 | 8am PT / 11am ET / 4pm GMT
Join our team of experts from the 8x8 University to learn best practice strategies for delivering seamless customer experiences across every team—even those outside the contact center, with 8x8 Engage.
Join our live demo and you’ll learn how to:
- Login to 8x8 Work Desktop to access 8x8 Engage queues
- Sett status, pause/resume queue interactions
- Access call controls, inbound/outbound, hold, transfers, call recording
- Manage direct and calls from queues
- Message coworkers 1-1 and create public or private chat rooms.
8x8 University: Empower you Contact Center Teams with 8x8 Workspaces
March 19th, 2024 | 8am PT / 11am ET / 4pm GMT
Discover how 8x8’s Agent Workspace and Supervisor Workspace can transform your contact center operations, boosting productivity and enhancing customer experiences. Join us for a live session featuring expert insights and practical workflows to help your teams excel.
What You’ll Learn:
- Explore the intuitive, design-led 8x8 Agent Workspace for streamlining customer interactions and maximizing agent productivity.
- Learn how Supervisor Workspace equips team leaders with the tools and insights to drive performance and elevate customer experiences.
- See live demos of key workflows designed to minimize training, improve engagement, and reduce customer churn.
- Gain strategies to optimize your contact center's efficiency and collaboration.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
Developer Portal
Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.
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Share your 8x8 story
Share your 8x8 story
Share your 8x8 story
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