Streamline service delivery, enhance student experiences, and support connected campuses with 8x8.
See how other universities are improving student services and streamlining operations with 8x8.
"We had a hard deadline for getting our contact centre live. But 8x8 was probably the most stress-free implementation I’ve ever had. It went brilliantly"
Kevin Thomas
Unified Communications Manager, University of Bristol
“8x8 was great, as once we set it up, we could do everything ourselves. We could actually see it, test it, play with it, understand it.”
Martin Whiteside
CIO, University of Worcester
Empower staff, engage students, and streamline education services with secure, intelligent communications across every channel.
Connect academic staff, student services, and administrative teams with voice, messaging, and video in one platform. Collaborate faster, reduce silos, and resolve student enquiries the first time.
Empower student support teams with a unified workspace that brings every interaction into one place. With AI-powered insights, sentiment analysis, call recordings, and real-time dashboards, teams can deliver faster, personalised support.
Handle peak demand during Clearing with confidence. 8x8 Intelligent Customer Assistant (ICA) automates routine enquiries, guides prospective students, and ensures no opportunity is missed—while freeing up staff for high-value conversations.
Easily connect with popular education platforms and student systems to streamline operations without added complexity.
Stay aligned with UK data protection and education sector requirements, backed by globally recognised certifications.
