8x8 Work

Desktop

Download the App

To get started, first download the desktop app.

Forgot Username and Password

Launch the application and enter your 8x8 login and password. Click Login. Don’t know your password or username? Click Forgot Password, located below the log in button. Instructions will be sent to your email address.

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Navigation

The app opens in your most recent tab. Use the navigation menu to view messages, make calls, and view contacts and meetings.

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Voicemail

To get started, you'll want to set up your password and voicemail greeting.

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Transfer

Learn the functionality and workflow of transferring calls in 8x8 Work.

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Add a Call

Learn the functionality and workflow of adding a call in 8x8 Work.

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Park a Call

Learn the functionality and workflow of parking a call in 8x8 Work.

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Call Recording

Learn how to capture and retrieve recorded calls.

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Team Messaging

Easily send messages to your colleagues one-on-one or group message multiple people using Team Messaging Rooms.

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Messaging Extras

Learn about more helpful features within 8x8 Work messaging.

In-Meeting Experience

The Meetings menu allows you to mute your microphone, share your video, screen share, chat with participants and more.

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Join a Meeting

Meetings make collaborating easier with our video conferencing and content sharing capabilities. Click the Meetings tab to join or create a virtual meeting instantly.

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Virtual Backgrounds

Take the distraction out of the backgrounds in your video meetings with a virtual background. Click the More Actions ellipsis icon and choose Select Background.

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Scheduling Meetings in Google Chrome

Create a meeting right from Google Calendar by installing the Chrome extension.

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Scheduling Meetings in Outlook

Using the Meetings plugin for Microsoft 365, users can create a meeting directly from their Outlook calendars.

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Stream your Meeting

Want to share your meeting with a large group of viewers? Use the streaming feature which streams your meeting to YouTube.

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8x8 Spaces

Overview

8x8 Spaces integrates with your conference rooms to create a seamless meeting experience. Access scheduled meetings the moment you walk into a conference room, instantly launch content sharing on a conference room television and much more.

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Setup

As an administrator, setting up 8x8 Spaces is easy. Here's how to do it in the 8x8 Admin Console and in your physical conference room.

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Meeting Analytics

View past meetings and access meeting information such as meeting duration, number of participants, meeting ID and more. This report is useful to users who need to access specific information during a meeting. For example, if a manager would like to send out follow-up emails to the participants who attended a meeting on a specific day, he/she can use a Meetings report to get the participants’ names easily.

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Fax

Need to send a fax? Select the Fax icon from the menu to attach and send documents through the 8x8 Work app.

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Call Forwarding

Call forwarding allows you to send calls to extensions inside and outside your system or directly to voicemail. This enables you to have complete control over where your calls are going.

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Dark Mode

Is your computer straining your eyes? Try the new dark mode feature in 8x8 Work for Desktop!