Ready for Business Technology you can rely on.

“If there's one thing that's certain in business, it's uncertainty.”

- Stephen Covey

Risk is nothing new to business owners and to those who run businesses. As the saying goes, no risk, no reward.

But what happens when sudden changes occur that impact the business environment you operate in? There is no indication that the current climate will improve in short order. Until there is a reliable vaccine, the economic and social effects of the current pandemic will continue to exist for quite some time. But some of the changes both in terms of how employees will work and how customers will choose to deal with businesses are much longer term and may turn out to be permanent.

Businesses that show a willingness to adapt to change and to confidently navigate uncharted waters are the businesses that will continue to thrive in the new economy. How equipped are you and your business to handle these changes and not only sustain your business but thrive in uncertainty?

“If there's one thing that's certain in business, it's uncertainty.”

- Stephen Covey

Risk is nothing new to business owners and to those who run businesses. As the saying goes, no risk, no reward.

But what happens when sudden changes occur that impact the business environment you operate in? There is no indication that the current climate will improve in short order. Until there is a reliable vaccine, the economic and social effects of the current pandemic will continue to exist for quite some time. But some of the changes both in terms of how employees will work and how customers will choose to deal with businesses are much longer term and may turn out to be permanent.

Businesses that show a willingness to adapt to change and to confidently navigate uncharted waters are the businesses that will continue to thrive in the new economy. How equipped are you and your business to handle these changes and not only sustain your business but thrive in uncertainty?

“If there's one thing that's certain in business, it's uncertainty.”

- Stephen Covey

Risk is nothing new to business owners and to those who run businesses. As the saying goes, no risk, no reward.

But what happens when sudden changes occur that impact the business environment you operate in? There is no indication that the current climate will improve in short order. Until there is a reliable vaccine, the economic and social effects of the current pandemic will continue to exist for quite some time. But some of the changes both in terms of how employees will work and how customers will choose to deal with businesses are much longer term and may turn out to be permanent.

Businesses that show a willingness to adapt to change and to confidently navigate uncharted waters are the businesses that will continue to thrive in the new economy. How equipped are you and your business to handle these changes and not only sustain your business but thrive in uncertainty?

“If there's one thing that's certain in business, it's uncertainty.”

- Stephen Covey

Risk is nothing new to business owners and to those who run businesses. As the saying goes, no risk, no reward.

But what happens when sudden changes occur that impact the business environment you operate in? There is no indication that the current climate will improve in short order. Until there is a reliable vaccine, the economic and social effects of the current pandemic will continue to exist for quite some time. But some of the changes both in terms of how employees will work and how customers will choose to deal with businesses are much longer term and may turn out to be permanent.

Businesses that show a willingness to adapt to change and to confidently navigate uncharted waters are the businesses that will continue to thrive in the new economy. How equipped are you and your business to handle these changes and not only sustain your business but thrive in uncertainty?

Embrace change.

Your business has been accustomed to offering certain goods and services, and doing it well. But as we saw in Chapter 7, the rapid change in customer behavior and expectations coupled with regulated closures and the need to interact more safely has forced many businesses to rethink their business models—even prompted them to alter what they are offering.

Ruth Stafford Peele coined the phrase “Find a need and fill it”, which was made more widely famous in the movie Robots as “See a need, fill a need.” No words were more truly spoken when it comes to business. Businesses exist because the owners or founders had a passion for something and felt that they could share that passion in creating something that customers need. They thrive because they can fill this need better than competitors. They continue to thrive when they recognize that needs can change quickly following an event such as the onset of a pandemic, or evolve over a longer period of time as generations of consumers change… respond to those evolving needs.

Embrace change.

Your business has been accustomed to offering certain goods and services, and doing it well. But as we saw in Chapter 7, the rapid change in customer behavior and expectations coupled with regulated closures and the need to interact more safely has forced many businesses to rethink their business models—even prompted them to alter what they are offering.

Ruth Stafford Peele coined the phrase “Find a need and fill it”, which was made more widely famous in the movie Robots as “See a need, fill a need.” No words were more truly spoken when it comes to business. Businesses exist because the owners or founders had a passion for something and felt that they could share that passion in creating something that customers need. They thrive because they can fill this need better than competitors. They continue to thrive when they recognize that needs can change quickly following an event such as the onset of a pandemic, or evolve over a longer period of time as generations of consumers change… respond to those evolving needs.

Embrace change.

Your business has been accustomed to offering certain goods and services, and doing it well. But as we saw in Chapter 7, the rapid change in customer behavior and expectations coupled with regulated closures and the need to interact more safely has forced many businesses to rethink their business models—even prompted them to alter what they are offering.

Ruth Stafford Peele coined the phrase “Find a need and fill it”, which was made more widely famous in the movie Robots as “See a need, fill a need.” No words were more truly spoken when it comes to business. Businesses exist because the owners or founders had a passion for something and felt that they could share that passion in creating something that customers need. They thrive because they can fill this need better than competitors. They continue to thrive when they recognize that needs can change quickly following an event such as the onset of a pandemic, or evolve over a longer period of time as generations of consumers change… respond to those evolving needs.

Embrace change.

Your business has been accustomed to offering certain goods and services, and doing it well. But as we saw in Chapter 7, the rapid change in customer behavior and expectations coupled with regulated closures and the need to interact more safely has forced many businesses to rethink their business models—even prompted them to alter what they are offering.

Ruth Stafford Peele coined the phrase “Find a need and fill it”, which was made more widely famous in the movie Robots as “See a need, fill a need.” No words were more truly spoken when it comes to business. Businesses exist because the owners or founders had a passion for something and felt that they could share that passion in creating something that customers need. They thrive because they can fill this need better than competitors. They continue to thrive when they recognize that needs can change quickly following an event such as the onset of a pandemic, or evolve over a longer period of time as generations of consumers change… respond to those evolving needs.

Needs can change in at least three ways:

The need for the good and/or service you are offering.
How you deliver the service.
Communications preferences with the business providing the service.

In many cases, the new products and services may be a derivative of the current products and services the business is offering, such as a hockey sales and repair business leveraging the same skills used to repair sports equipment to produce high quality face masks. It needs to change its delivery model to accommodate remote customers, such as delivering health and wellness instruction remotely. It means understanding and embracing how your customers want to reach you and communicate with you for anything they need.

For a business to thrive, it not only needs to understand these changes and when they occur, it needs to embrace them fully. Embracing change means understanding that your customers' needs have changed, that these changes are not short-term, and that you are enthusiastically willing to make the changes needed to respond to their evolving needs and preferences.

Needs can change in at least three ways:

The need for the good and/or service you are offering.
How you deliver the service.
Communications preferences with the business providing the service.

In many cases, the new products and services may be a derivative of the current products and services the business is offering, such as a hockey sales and repair business leveraging the same skills used to repair sports equipment to produce high quality face masks. It needs to change its delivery model to accommodate remote customers, such as delivering health and wellness instruction remotely. It means understanding and embracing how your customers want to reach you and communicate with you for anything they need.

For a business to thrive, it not only needs to understand these changes and when they occur, it needs to embrace them fully. Embracing change means understanding that your customers' needs have changed, that these changes are not short-term, and that you are enthusiastically willing to make the changes needed to respond to their evolving needs and preferences.

Needs can change in at least three ways:

The need for the good and/or service you are offering.
How you deliver the service.
Communications preferences with the business providing the service.

In many cases, the new products and services may be a derivative of the current products and services the business is offering, such as a hockey sales and repair business leveraging the same skills used to repair sports equipment to produce high quality face masks. It needs to change its delivery model to accommodate remote customers, such as delivering health and wellness instruction remotely. It means understanding and embracing how your customers want to reach you and communicate with you for anything they need.

For a business to thrive, it not only needs to understand these changes and when they occur, it needs to embrace them fully. Embracing change means understanding that your customers' needs have changed, that these changes are not short-term, and that you are enthusiastically willing to make the changes needed to respond to their evolving needs and preferences.

Needs can change in at least three ways:

The need for the good and/or service you are offering.
How you deliver the service.
Communications preferences with the business providing the service.

In many cases, the new products and services may be a derivative of the current products and services the business is offering, such as a hockey sales and repair business leveraging the same skills used to repair sports equipment to produce high quality face masks. It needs to change its delivery model to accommodate remote customers, such as delivering health and wellness instruction remotely. It means understanding and embracing how your customers want to reach you and communicate with you for anything they need.

For a business to thrive, it not only needs to understand these changes and when they occur, it needs to embrace them fully. Embracing change means understanding that your customers' needs have changed, that these changes are not short-term, and that you are enthusiastically willing to make the changes needed to respond to their evolving needs and preferences.

Remain nimble.

Change in itself isn’t possible unless your business is nimble. While you pivoted quickly to adapt to the sudden changes that occurred over the last few months, continuing to be able to pivot your business as you navigate uncertainty is critical not only for survival but provides opportunity for growth as well.

Businesses are facing adversity head on and are innovating to address that adversity, not only to survive changes that may have a negative impact on the business climate, but to grow. “Small businesses are really great at staying nimble,” says Laura Huang, associate professor at Harvard Business School. “This is something they’ve been set up to do because they’ve always had to deal with adversity in some way. The ones that succeed understand that even though they are looking to do new, innovative things, they need to grow where they are planted.”

Staying nimble means thinking through your current business strategy, and making adjustments quickly or wholesale changes if required, based on need:

Remain nimble.

Change in itself isn’t possible unless your business is nimble. While you pivoted quickly to adapt to the sudden changes that occurred over the last few months, continuing to be able to pivot your business as you navigate uncertainty is critical not only for survival but provides opportunity for growth as well.

Businesses are facing adversity head on and are innovating to address that adversity, not only to survive changes that may have a negative impact on the business climate, but to grow. “Small businesses are really great at staying nimble,” says Laura Huang, associate professor at Harvard Business School. “This is something they’ve been set up to do because they’ve always had to deal with adversity in some way. The ones that succeed understand that even though they are looking to do new, innovative things, they need to grow where they are planted.”

Staying nimble means thinking through your current business strategy, and making adjustments quickly or wholesale changes if required, based on need:

Remain nimble.

Change in itself isn’t possible unless your business is nimble. While you pivoted quickly to adapt to the sudden changes that occurred over the last few months, continuing to be able to pivot your business as you navigate uncertainty is critical not only for survival but provides opportunity for growth as well.

Businesses are facing adversity head on and are innovating to address that adversity, not only to survive changes that may have a negative impact on the business climate, but to grow. “Small businesses are really great at staying nimble,” says Laura Huang, associate professor at Harvard Business School. “This is something they’ve been set up to do because they’ve always had to deal with adversity in some way. The ones that succeed understand that even though they are looking to do new, innovative things, they need to grow where they are planted.”

Staying nimble means thinking through your current business strategy, and making adjustments quickly or wholesale changes if required, based on need:

Remain nimble.

Change in itself isn’t possible unless your business is nimble. While you pivoted quickly to adapt to the sudden changes that occurred over the last few months, continuing to be able to pivot your business as you navigate uncertainty is critical not only for survival but provides opportunity for growth as well.

Businesses are facing adversity head on and are innovating to address that adversity, not only to survive changes that may have a negative impact on the business climate, but to grow. “Small businesses are really great at staying nimble,” says Laura Huang, associate professor at Harvard Business School. “This is something they’ve been set up to do because they’ve always had to deal with adversity in some way. The ones that succeed understand that even though they are looking to do new, innovative things, they need to grow where they are planted.”

Staying nimble means thinking through your current business strategy, and making adjustments quickly or wholesale changes if required, based on need:

Revive old ideas that may not have seemed viable prior to this but which may actually be needed now.
Leverage what you know and have and repurposing it, as this gift wrap company did, to produce something new that is needed.
Reposition existing products to serve a new need, as many medical practices have done moving from in-person consultations to telemedicine
Experiment with new ideas, leveraging your experience and what you know, to develop new products to complement your core business, like these distilleries and breweries that turned to making hand sanitizer or restaurants that have begun selling prepared meal kits.
Add more delivery options for your customers, including contactless curbside pickup, no-contact delivery , touchless order fulfillment and retail locker pickup, and contactless service and repair, such as mobile car mechanics.

In the end, whether it is innovating by repurposing and repackaging an existing product or service, creating new products or services that come from old ideas or that are derivatives of what your business currently offers and expanding how your customers can get access to these products and services, staying nimble and making the changes quickly will ensure your business can continue to thrive in a world of uncertainty.

Revive old ideas that may not have seemed viable prior to this but which may actually be needed now.
Leverage what you know and have and repurposing it, as this gift wrap company did, to produce something new that is needed.
Reposition existing products to serve a new need, as many medical practices have done moving from in-person consultations to telemedicine
Experiment with new ideas, leveraging your experience and what you know, to develop new products to complement your core business, like these distilleries and breweries that turned to making hand sanitizer or restaurants that have begun selling prepared meal kits.
Add more delivery options for your customers, including contactless curbside pickup, no-contact delivery , touchless order fulfillment and retail locker pickup, and contactless service and repair, such as mobile car mechanics.

In the end, whether it is innovating by repurposing and repackaging an existing product or service, creating new products or services that come from old ideas or that are derivatives of what your business currently offers and expanding how your customers can get access to these products and services, staying nimble and making the changes quickly will ensure your business can continue to thrive in a world of uncertainty.

Revive old ideas that may not have seemed viable prior to this but which may actually be needed now.
Leverage what you know and have and repurposing it, as this gift wrap company did, to produce something new that is needed.
Reposition existing products to serve a new need, as many medical practices have done moving from in-person consultations to telemedicine
Experiment with new ideas, leveraging your experience and what you know, to develop new products to complement your core business, like these distilleries and breweries that turned to making hand sanitizer or restaurants that have begun selling prepared meal kits.
Add more delivery options for your customers, including contactless curbside pickup, no-contact delivery , touchless order fulfillment and retail locker pickup, and contactless service and repair, such as mobile car mechanics.

In the end, whether it is innovating by repurposing and repackaging an existing product or service, creating new products or services that come from old ideas or that are derivatives of what your business currently offers and expanding how your customers can get access to these products and services, staying nimble and making the changes quickly will ensure your business can continue to thrive in a world of uncertainty.

Revive old ideas that may not have seemed viable prior to this but which may actually be needed now.
Leverage what you know and have and repurposing it, as this gift wrap company did, to produce something new that is needed.
Reposition existing products to serve a new need, as many medical practices have done moving from in-person consultations to telemedicine
Experiment with new ideas, leveraging your experience and what you know, to develop new products to complement your core business, like these distilleries and breweries that turned to making hand sanitizer or restaurants that have begun selling prepared meal kits.
Add more delivery options for your customers, including contactless curbside pickup, no-contact delivery , touchless order fulfillment and retail locker pickup, and contactless service and repair, such as mobile car mechanics.

In the end, whether it is innovating by repurposing and repackaging an existing product or service, creating new products or services that come from old ideas or that are derivatives of what your business currently offers and expanding how your customers can get access to these products and services, staying nimble and making the changes quickly will ensure your business can continue to thrive in a world of uncertainty.

Cast a wider employee and customer net.

Hiring remote employees provides businesses with an opportunity to hire the best talent away from the traditional physical boundaries they were accustomed to. With a more geographically dispersed employee base, businesses can provide local touch to out of region and out of country customers with employees that are in the same time zone and that speak the same language.

Having employees available in different geographical regions also mitigates risk from sudden changes. Natural disasters such as floods or hurricanes can cause temporary evacuations in the region your business is operating. Having employees available in other regions that are not impacted provides for business continuity as those employees can temporarily handle all communications and potentially any order and service fulfillment. Paired with the right technology that is resilient in the face of events that impact one or many regions, your business is assured of continuity from both a technological as well as from a staffing perspective providing little to no interruption of service to your customers.

By the same token, your customers can also be impacted by the same regional events or may live in regions that respond differently to more global events such as a pandemic. Having a geographically dispersed customer base allows you to mitigate any temporary or even longer term reductions in demand due to customers in one or several regions not being able to interact with your business. Customer diversification has numerous other benefits beyond disaster mitigation, including mitigating seasonality, diversifying your business’ sources of revenue so that it isn’t dependent on one or a small group of customers, and amplifying your reach to acquire new customers through a widening base of customer references by word of mouth or through other channels such as social media.

Cast a wider employee and customer net.

Hiring remote employees provides businesses with an opportunity to hire the best talent away from the traditional physical boundaries they were accustomed to. With a more geographically dispersed employee base, businesses can provide local touch to out of region and out of country customers with employees that are in the same time zone and that speak the same language.

Having employees available in different geographical regions also mitigates risk from sudden changes. Natural disasters such as floods or hurricanes can cause temporary evacuations in the region your business is operating. Having employees available in other regions that are not impacted provides for business continuity as those employees can temporarily handle all communications and potentially any order and service fulfillment. Paired with the right technology that is resilient in the face of events that impact one or many regions, your business is assured of continuity from both a technological as well as from a staffing perspective providing little to no interruption of service to your customers.

By the same token, your customers can also be impacted by the same regional events or may live in regions that respond differently to more global events such as a pandemic. Having a geographically dispersed customer base allows you to mitigate any temporary or even longer term reductions in demand due to customers in one or several regions not being able to interact with your business. Customer diversification has numerous other benefits beyond disaster mitigation, including mitigating seasonality, diversifying your business’ sources of revenue so that it isn’t dependent on one or a small group of customers, and amplifying your reach to acquire new customers through a widening base of customer references by word of mouth or through other channels such as social media.

Cast a wider employee and customer net.

Hiring remote employees provides businesses with an opportunity to hire the best talent away from the traditional physical boundaries they were accustomed to. With a more geographically dispersed employee base, businesses can provide local touch to out of region and out of country customers with employees that are in the same time zone and that speak the same language.

Having employees available in different geographical regions also mitigates risk from sudden changes. Natural disasters such as floods or hurricanes can cause temporary evacuations in the region your business is operating. Having employees available in other regions that are not impacted provides for business continuity as those employees can temporarily handle all communications and potentially any order and service fulfillment. Paired with the right technology that is resilient in the face of events that impact one or many regions, your business is assured of continuity from both a technological as well as from a staffing perspective providing little to no interruption of service to your customers.

By the same token, your customers can also be impacted by the same regional events or may live in regions that respond differently to more global events such as a pandemic. Having a geographically dispersed customer base allows you to mitigate any temporary or even longer term reductions in demand due to customers in one or several regions not being able to interact with your business. Customer diversification has numerous other benefits beyond disaster mitigation, including mitigating seasonality, diversifying your business’ sources of revenue so that it isn’t dependent on one or a small group of customers, and amplifying your reach to acquire new customers through a widening base of customer references by word of mouth or through other channels such as social media.

Cast a wider employee and customer net.

Hiring remote employees provides businesses with an opportunity to hire the best talent away from the traditional physical boundaries they were accustomed to. With a more geographically dispersed employee base, businesses can provide local touch to out of region and out of country customers with employees that are in the same time zone and that speak the same language.

Having employees available in different geographical regions also mitigates risk from sudden changes. Natural disasters such as floods or hurricanes can cause temporary evacuations in the region your business is operating. Having employees available in other regions that are not impacted provides for business continuity as those employees can temporarily handle all communications and potentially any order and service fulfillment. Paired with the right technology that is resilient in the face of events that impact one or many regions, your business is assured of continuity from both a technological as well as from a staffing perspective providing little to no interruption of service to your customers.

By the same token, your customers can also be impacted by the same regional events or may live in regions that respond differently to more global events such as a pandemic. Having a geographically dispersed customer base allows you to mitigate any temporary or even longer term reductions in demand due to customers in one or several regions not being able to interact with your business. Customer diversification has numerous other benefits beyond disaster mitigation, including mitigating seasonality, diversifying your business’ sources of revenue so that it isn’t dependent on one or a small group of customers, and amplifying your reach to acquire new customers through a widening base of customer references by word of mouth or through other channels such as social media.

Enable your business with the right technology.

No matter how much you innovate as a business and are prepared to pivot and embrace change, all of this will be difficult to accomplish without the right technologies to support your efforts.

Many businesses that have transitioned to a remote working model have found that the technologies that worked for them in their offices do not work quite as well when office employees are forced to work remotely. This is forcing them to reevaluate their communications solutions. Whereas some businesses have opted to use a cloud communications solution as a temporary stop-gap measure for employees relocated to working from home, it’s becoming increasingly clear that these solutions need to be considered for longer term use and across the entire business as a successor to the premise system and its limitations.

With the longer term trend towards work-from-anywhere, businesses are embracing cloud communications to carry their business forward. There are a number of reasons cloud communications are trending in helping business’ to remain nimble in an uncertain future:

Enable your business with the right technology.

No matter how much you innovate as a business and are prepared to pivot and embrace change, all of this will be difficult to accomplish without the right technologies to support your efforts.

Many businesses that have transitioned to a remote working model have found that the technologies that worked for them in their offices do not work quite as well when office employees are forced to work remotely. This is forcing them to reevaluate their communications solutions. Whereas some businesses have opted to use a cloud communications solution as a temporary stop-gap measure for employees relocated to working from home, it’s becoming increasingly clear that these solutions need to be considered for longer term use and across the entire business as a successor to the premise system and its limitations.

With the longer term trend towards work-from-anywhere, businesses are embracing cloud communications to carry their business forward. There are a number of reasons cloud communications are trending in helping business’ to remain nimble in an uncertain future:

Enable your business with the right technology.

No matter how much you innovate as a business and are prepared to pivot and embrace change, all of this will be difficult to accomplish without the right technologies to support your efforts.

Many businesses that have transitioned to a remote working model have found that the technologies that worked for them in their offices do not work quite as well when office employees are forced to work remotely. This is forcing them to reevaluate their communications solutions. Whereas some businesses have opted to use a cloud communications solution as a temporary stop-gap measure for employees relocated to working from home, it’s becoming increasingly clear that these solutions need to be considered for longer term use and across the entire business as a successor to the premise system and its limitations.

With the longer term trend towards work-from-anywhere, businesses are embracing cloud communications to carry their business forward. There are a number of reasons cloud communications are trending in helping business’ to remain nimble in an uncertain future:

Enable your business with the right technology.

No matter how much you innovate as a business and are prepared to pivot and embrace change, all of this will be difficult to accomplish without the right technologies to support your efforts.

Many businesses that have transitioned to a remote working model have found that the technologies that worked for them in their offices do not work quite as well when office employees are forced to work remotely. This is forcing them to reevaluate their communications solutions. Whereas some businesses have opted to use a cloud communications solution as a temporary stop-gap measure for employees relocated to working from home, it’s becoming increasingly clear that these solutions need to be considered for longer term use and across the entire business as a successor to the premise system and its limitations.

With the longer term trend towards work-from-anywhere, businesses are embracing cloud communications to carry their business forward. There are a number of reasons cloud communications are trending in helping business’ to remain nimble in an uncertain future:

A single virtual business identity that does not need to be tied to a physical address, allowing your business to operate from anywhere and allowing customers to connect with you on any channel.
Business continuity regardless of what happens, with a transparent service level agreement and commitment to quality of service.
A single solution that allows your business to expand locally, regionally, nationally and globally on demand as your needs dictate, allowing your customers to reach you wherever they are and giving you a local presence all over the globe.
A comprehensive communications and collaboration suite that allows employees to connect with each other via chat, phone or video and share content on any device using a single interface.
Relieves your business of the burden of managing and maintaining a communications solution, allowing you to focus on keeping your business nimble.

A cloud communications solution follows your business wherever it goes… even if you choose to physically move its location. Because it is no longer location dependent, giving you and your employees the freedom to work from anywhere and to service your customers from anywhere. Empowering your business to continue being nimble through adversity and to continue innovating and adapting as it navigates uncharted waters.

A single virtual business identity that does not need to be tied to a physical address, allowing your business to operate from anywhere and allowing customers to connect with you on any channel.
Business continuity regardless of what happens, with a transparent service level agreement and commitment to quality of service.
A single solution that allows your business to expand locally, regionally, nationally and globally on demand as your needs dictate, allowing your customers to reach you wherever they are and giving you a local presence all over the globe.
A comprehensive communications and collaboration suite that allows employees to connect with each other via chat, phone or video and share content on any device using a single interface.
Relieves your business of the burden of managing and maintaining a communications solution, allowing you to focus on keeping your business nimble.

A cloud communications solution follows your business wherever it goes… even if you choose to physically move its location. Because it is no longer location dependent, giving you and your employees the freedom to work from anywhere and to service your customers from anywhere. Empowering your business to continue being nimble through adversity and to continue innovating and adapting as it navigates uncharted waters.

A single virtual business identity that does not need to be tied to a physical address, allowing your business to operate from anywhere and allowing customers to connect with you on any channel.
Business continuity regardless of what happens, with a transparent service level agreement and commitment to quality of service.
A single solution that allows your business to expand locally, regionally, nationally and globally on demand as your needs dictate, allowing your customers to reach you wherever they are and giving you a local presence all over the globe.
A comprehensive communications and collaboration suite that allows employees to connect with each other via chat, phone or video and share content on any device using a single interface.
Relieves your business of the burden of managing and maintaining a communications solution, allowing you to focus on keeping your business nimble.

A cloud communications solution follows your business wherever it goes… even if you choose to physically move its location. Because it is no longer location dependent, giving you and your employees the freedom to work from anywhere and to service your customers from anywhere. Empowering your business to continue being nimble through adversity and to continue innovating and adapting as it navigates uncharted waters.

A single virtual business identity that does not need to be tied to a physical address, allowing your business to operate from anywhere and allowing customers to connect with you on any channel.
Business continuity regardless of what happens, with a transparent service level agreement and commitment to quality of service.
A single solution that allows your business to expand locally, regionally, nationally and globally on demand as your needs dictate, allowing your customers to reach you wherever they are and giving you a local presence all over the globe.
A comprehensive communications and collaboration suite that allows employees to connect with each other via chat, phone or video and share content on any device using a single interface.
Relieves your business of the burden of managing and maintaining a communications solution, allowing you to focus on keeping your business nimble.

A cloud communications solution follows your business wherever it goes… even if you choose to physically move its location. Because it is no longer location dependent, giving you and your employees the freedom to work from anywhere and to service your customers from anywhere. Empowering your business to continue being nimble through adversity and to continue innovating and adapting as it navigates uncharted waters.

Chapter Eight Review

Businesses that embrace change will be the ones to benefit from it. By finding opportunities to adapt and grow, it is possible to reach new customers and geographies, bring employees closer together from anywhere, and be ready for a broader range of possible disruptions in the future.

Helpful Resources

Blog: Unified Communications Companies: Which Should You Choose?

Learn more about 8x8 Open Platform: A better way to call, chat, meet and work

Why 8x8 for cloud communications

Report Excerpt: IDC MarketScape: WW UCaaS Service Providers for SMB 2021 Vendor Assessment

Checklist: 2021 Voice and Telephony Buyer's Checklist

eBook: Unified Communications Trends to Watch in 2021

Learn more about 8x8 Work Apps

Report: 8x8 named Leader in 2020 Gartner UCaaS Magic Quadrant for 9th Year in a row

Chapter Eight Review

Businesses that embrace change will be the ones to benefit from it. By finding opportunities to adapt and grow, it is possible to reach new customers and geographies, bring employees closer together from anywhere, and be ready for a broader range of possible disruptions in the future.

Helpful Resources

Blog: Unified Communications Companies: Which Should You Choose?

Learn more about 8x8 Open Platform: A better way to call, chat, meet and work

Why 8x8 for cloud communications

Report Excerpt: IDC MarketScape: WW UCaaS Service Providers for SMB 2021 Vendor Assessment

Checklist: 2021 Voice and Telephony Buyer's Checklist

eBook: Unified Communications Trends to Watch in 2021

Learn more about 8x8 Work Apps

Report: 8x8 named Leader in 2020 Gartner UCaaS Magic Quadrant for 9th Year in a row

Chapter Eight Review

Businesses that embrace change will be the ones to benefit from it. By finding opportunities to adapt and grow, it is possible to reach new customers and geographies, bring employees closer together from anywhere, and be ready for a broader range of possible disruptions in the future.

Helpful Resources

Blog: Unified Communications Companies: Which Should You Choose?

Learn more about 8x8 Open Platform: A better way to call, chat, meet and work

Why 8x8 for cloud communications

Report Excerpt: IDC MarketScape: WW UCaaS Service Providers for SMB 2021 Vendor Assessment

Checklist: 2021 Voice and Telephony Buyer's Checklist

eBook: Unified Communications Trends to Watch in 2021

Learn more about 8x8 Work Apps

Report: 8x8 named Leader in 2020 Gartner UCaaS Magic Quadrant for 9th Year in a row

Chapter Eight Review

Businesses that embrace change will be the ones to benefit from it. By finding opportunities to adapt and grow, it is possible to reach new customers and geographies, bring employees closer together from anywhere, and be ready for a broader range of possible disruptions in the future.