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Modernize to
stay ahead.

Redefine your CX with a platform intentionally engineered for what’s next, for your business.

Modernize your company's legacy systems with 8x8’s advanced communication solutions

Supercharge your digital transformation.

Prep for the future with a platform built to scale and keep the innovation coming. With AI-powered communications, industry-leading integrations and partnerships, and data-driven insights, you’ll reach CX excellence in record time.

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Uncover actionable insights.

Confidently make decisions using AI-powered analytics and close CX gaps with a unified view of all customer interactions. With a 360° view of customers, your team can deliver positive, proactive experiences 365 days a year.

Get actionable insights and make decisions on the go with 8x8 communication products, accessible even on mobile

Protect operations, revenue, and reputation.

Say hello to security and reliability. Gain peace of mind and new bandwidth to focus on operations with 99.999% platform-wide uptime SLA, multi-level redundancies, and a single security and compliance framework.

99.999% uptime SLA ensuring reliable system performance and CX continuity with 8x8

Streamline your systems management.

Consolidate your tech stack globally with a powerful platform that’s engineered for reliable system uptime, performance visibility, and faster troubleshooting—no special skills needed.

Easily streamline management systems and operations with 8x8 unified communication tools

A product portfolio to supercharge your CX.

From superior contact center solutions to unified communications and no-code APIs, our products solve even your most complex communication challenges.

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Contact Center

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Unified Communications

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Communications APIs

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CX Beyond the Contact Center

Contact Center

8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

A desktop preview of 8x8’s Contact Center interface designed to enhance customer support

Contact Center

8x8® Contact Center™ powers up agents with AI to simplify contact center operations and delight customers.

A desktop preview of 8x8’s Contact Center interface designed to enhance customer support

Unified Communications

8x8 Work® connects teams and customers globally with an AI-enabled communications suite.

Desktop view of 8x8 Unified Communications platform for seamless team collaboration

Communications APIs

8x8 no-code CPaaS connects you to customers on the channels they want from one platform.

Desktop view of 8x8 Communication APIs interface for integrating voice, video, and messaging

CX Beyond the Contact Center

8x8 Engage™ empowers all customer-facing teams to stay connected and support customers with ease.

Preview of the 8x8 Engage platform enhancing customer engagement across various touchpoints

8x8 for Microsoft Teams**.

Amplify your Microsoft Teams with 8x8 communication capabilities and contact center integrations.

Integrate seamlessly.

Easily connect with popular CX, business, and CRM apps to reach new levels of productivity without added complexity.

The Microsoft logo representing seamless integration with the 8x8 platform
The Google Workspace logo showcasing its integration capabilities with the 8x8 platform
ServiceNow logo representing its role in 8x8 platform integrations
Salesforce logo featured as an integrated solution with 8x8
The Microsoft Teams logo highlighting its compatibility with 8x8 products
The Zendesk logo illustrating its role in enhancing CX with 8x8 platform integration

Customer stories—no fluff, just real success.

"I'm an 8x8 fan because it reduces the work that my staff has to do on a day-to-day basis."

Brian Himstedt

The Kansas City Royals

Learn More
Preview of Kansas City Royals customer quote and case study showcasing innovative communication strategies made possible thanks to 8x8 products

“Everything we’re doing with 8x8 is taking us to a better place. We’ve barely scratched the surface of what 8x8 has to offer, and we’re eager to continue exploring the platform’s features and capabilities.”

John Jolliffe

Casey’s General Stores, Inc.

Learn More
Preview of Casey’s customer quote and case study highlighting operational improvements using 8x8 solutions

“With 8x8, we have a lot more direct control over the system; we don't have to translate our ideas to IT and wait for the updates.”

Jason Alpert

Ariston USA

Learn More
Preview of Ariston Group customer quote and case study emphasizing enhanced communication and CX thanks to leveraging 8x8 products
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Secure and compliant.

Up-to-date with regulations and verified by third-party certifications. So you get peace of mind.

8x8 HIPAA compliant badge demonstrating adherence to healthcare communication standards
8x8 ISOQAR registration badge showcasing internationally recognized compliance
FISMA compliance logo indicating 8x8’s adherence to federal information security standards
GDPR compliance logo reflecting 8x8’s commitment to protecting customer data
PCI DSS compliant badge showing 8x8's secure payment solutions
SOC 2 Audited Type 2 badge certifying 8x8’s data management security

Stay in the loop. See what’s new.

REPORT

The 2024 Gartner** Magic Quadrant** for UCaaS

Read report
A preview of the 2024 Gartner Magic Quadrant Report recognizing 8x8 as a leader in unified communications

REPORT

Get started with a CX benchmark assessment

Take assessment
Download the 8x8 + Metrigy Metrirank CX Benchmark Assessment for enhanced customer engagement

EBOOK

Customer experience: 2030 vision report

Read report
Access the 8x8 Contact Center features data sheet to learn more about its benefits

GUIDE

Contact Center buyer’s guide

Get guide
Download the 8x8 Contact Center Buyer’s Guide for detailed product insights

EVENT

Meet 8x8® CX experts in a city near you

View events
8x8 CX Tour banner highlighting 8x8’s expertise in improving customer experience
View all resources

Let’s power your CX ambitions, together.

Connect with 8x8 to power your customer experience ambitions using innovative communication solutions