Keep your business open while you sleep, with Voice IVR

Voice IVR is a business's virtual receptionist – answer calls and route queries round-the-clock with zero fuss.

men on phone
men on phone

Customer Service with Automated Precision

Voice IVR is an automated telephone system that uses a dual-tone multi-frequency (DTMF) interface to provide real-time interaction over a public switched telephone network (PSTN). By blending pre-recorded messages, text-to-speech technology and real-time user interaction, it empowers your callers to access the information they need independently.

Customer Service with Automated Precision

Voice IVR is an automated telephone system that uses a dual-tone multi-frequency (DTMF) interface to provide real-time interaction over a public switched telephone network (PSTN). By blending pre-recorded messages, text-to-speech technology and real-time user interaction, it empowers your callers to access the information they need independently.

Customer Service with Automated Precision

Voice IVR is an automated telephone system that uses a dual-tone multi-frequency (DTMF) interface to provide real-time interaction over a public switched telephone network (PSTN). By blending pre-recorded messages, text-to-speech technology and real-time user interaction, it empowers your callers to access the information they need independently.

Customer Service with Automated Precision

Voice IVR is an automated telephone system that uses a dual-tone multi-frequency (DTMF) interface to provide real-time interaction over a public switched telephone network (PSTN). By blending pre-recorded messages, text-to-speech technology and real-time user interaction, it empowers your callers to access the information they need independently.

Voice IVR enhances the customer experience, one call at a time

Voice IVR enhances the customer experience, one call at a time

Voice IVR enhances the customer experience, one call at a time

Voice IVR enhances the customer experience, one call at a time

languages.png

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22 local languages supported

DTMF.png

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User Input support over DTMF

Call_handle.png

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Call Handle Webhook

Dedicated.png

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Dedicated local numbers

Billing.png

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Billing per successful call

Reports

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Reports and statistics on calls and duration

languages.png

.

22 local languages supported

DTMF.png

.

User Input support over DTMF

Call_handle.png

.

Call Handle Webhook

Dedicated.png

.

Dedicated local numbers

Billing.png

.

Billing per successful call

Reports

.

Reports and statistics on calls and duration

languages.png

.

22 local languages supported

DTMF.png

.

User Input support over DTMF

Call_handle.png

.

Call Handle Webhook

Dedicated.png

.

Dedicated local numbers

Billing.png

.

Billing per successful call

Reports

.

Reports and statistics on calls and duration

languages.png

.

22 local languages supported

DTMF.png

.

User Input support over DTMF

Call_handle.png

.

Call Handle Webhook

Dedicated.png

.

Dedicated local numbers

Billing.png

.

Billing per successful call

Reports

.

Reports and statistics on calls and duration

Ways your business can benefit from Voice IVR

Your business's personalized automated concierge

Deliver service and account information with a personalized touch, all while remaining completely automated.

Thanks to advanced speech recognition and interactive capabilities, Voice IVR creates tailored, human-like interactions for your callers.

This personalized approach ensures that customers receive accurate information when they need it.

Collaboration_Mobility_Image
Collaboration_Mobility_Image

Real time notifications, automated charm

Picture this: Your dedicated team who diligently serves your most valuable clients, are suddenly on leave. Instead of leaving customers in the dark, your business can rely on the power of Voice IVR to step in as your 24/7 messenger.

It ensures your clients are kept informed and assured, transforming potential frustration into understanding. This not only maintains your business's reputation but also fosters trust and loyalty. With Voice IVR, your professionalism never takes a day off!

Device_Close_up
Device_Close_up

Your secret weapon for candid customer feedback

Ever wished for unfiltered customer opinions? Voice IVR makes it happen! By providing a comfortable digital space, it encourages clients to share honest feedback they might hesitate to voice in person.

No more sugar-coated responses – just pure, valuable insights. It's like having a truth serum for your business! Dive deep into real customer perspectives and find out the unvarnished truth about your services. Voice IVR is your greatest ally in finding genuine customer insights.

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Group_laughing_052020.png

Explore other 8x8 APIs for a complete customer engagement strategy

Explore other 8x8 APIs for a complete customer engagement strategy

Explore other 8x8 APIs for a complete customer engagement strategy

Explore other 8x8 APIs for a complete customer engagement strategy

SMSAPI.png

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI.png

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

SMSAPI.png

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI.png

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

SMSAPI.png

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI.png

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

SMSAPI.png

SMS

Reliably reach customers anywhere with notifications, one-time passwords, reminders and alerts.

VoiceAPI.png

Voice

Provide better privacy with Call Masking, generate interactive app to app calls, text-to-speech (TTS) phone calls and give your applications a voice.

ChatAPI_icon.svg

Chat Apps

Reach wider audiences by sending richer messages and content to users of ALL major chat apps including WhatsApp Business, LINE, WeChat and Viber

VideoInteractionaPI_icon.svg

Video Interaction

From consultations, to insurance claims to customer support, our Video Interaction product lets you be there, even when you can’t

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.

common.videoConferencing

Jitsi as a Service

An enterprise-ready video meeting platform that allows developers, organizations and businesses to easily build and deploy video solutions.

common.integrationAndApiS

8x8 Connect

8x8 Connect is an all-in-one business communication platform which is used by knowledge-driven businesses to manage omni channel campaigns, send text or voice messages, and get real-time reports and analytics.

Contact Us

Any sales or general enquiries?

Complete the form on the left or email

cpaas-sales@8x8.com


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