- Save phone call recordings to your desktop, to a Dropbox account or keep them in 8x8's cloud.
Call Recording & Storage
Call Recording & Storage
Easily capture, retain and retrieve call recordings for training, compliance and archive purposes.
Key Benefits
- Supervisors and other authorized users may record employee calls for training purposes, individuals can record their own calls.
- Save phone call recordings to your desktop, to a Dropbox account or keep them in 8x8's cloud.
- Supervisors and other authorized users may record employee calls for training purposes, individuals can record their own calls.
Call recording features
Highlights
- Extension-level call recording service
- Set up call recording for all incoming and outgoing calls
- Use on-demand call recording from the Virtual Office Online dashboard
- Review, download, or delete call recordings
- Option to automatically announce to other party that the call is being recorded
Simple and Flexible
Want to record all your calls? Just log into your Virtual Office Online dashboard and set the call recording feature to “always record.” Want to record some calls and not others? Simple. Choose “on-demand recording.” The recording feature can also be turned off if needed.
Recording notification requirements vary from state to state or by country. Please check with the appropriate authorities in your jurisdiction.
Other related features
Role-Based Access Controls
Call Monitoring
Unlimited Calling, SMS & Fax
Multi-level Auto Attendant
Administrators can easily set permissions and access to sites and information by employees.
Enables office managers and supervisors to monitor phone conversations on an 8x8 Cloud for quality control and training.
Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.
Automate and orchestrate your customers' calling experience.
Role-Based Access Controls
Call Monitoring
Administrators can easily set permissions and access to sites and information by employees.
Enables office managers and supervisors to monitor phone conversations on an 8x8 Cloud for quality control and training.
Unlimited Calling, SMS & Fax
Multi-level Auto Attendant
Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.
Automate and orchestrate your customers' calling experience.
Role-Based Access Controls
Administrators can easily set permissions and access to sites and information by employees.
Call Monitoring
Enables office managers and supervisors to monitor phone conversations on an 8x8 Cloud for quality control and training.
Unlimited Calling, SMS & Fax
Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.
Speak with a specialist