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Multi-Site Support

Automate site setup and advanced call handling from any location.

Key benefits

  • Generate sites automatically.
  • Enables advanced call handling.
  • Manage site properties for all sites in your organization from one platform.
  • Simplify administration for all endpoints.
  • Generate sites automatically.
  • Enables advanced call handling.
  • Manage site properties for all sites in your organization from one platform.
  • Simplify administration for all endpoints.

Multi-Site Support Features

Auto-generated sites

When your business opens a new location, you can use 8x8 Configuration Manager to auto generate a "site". This helps you begin adding users and creating rules to manage the site right away. One 8x8 customer opened a new office based in Europe and was able to set up employees to use their phones in minutes.

8x8_office_8296_web.jpg
8x8_office_8296_web.jpg

Advanced call handling

Establish multi-site ring groups, advanced call routing paths and other details like how long a call will ring before it goes to voicemail or to another extension all from a single platform.

8x8_office_13907_web.jpg
8x8_office_13907_web.jpg

Manage properties for all sites and endpoints

Create standardized rules that apply to all offices such as main line Caller ID for each site. Rather than having to update administrative rules one office at a time, you can update them all at once. Also define properties such as calling country for multiple sites and uses in one place.

8x8_office_43343_web.jpg
8x8_office_43343_web.jpg

Simplify administration for endpoints

Manage service for all devices from one place, apply, and modify properties for E911 compliance, language and time zone for all sites and users. Easily create additional sites as your business grows.

8x8_office_22319_web.jpg
8x8_office_22319_web.jpg

Other related features

Unlimited Calling, SMS & Fax

Caller ID

3-Way Calling

Ring Groups

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Identify who’s calling before you pick up the phone; customize your external caller ID.

Join together two additional parties to a call for simple audio collaboration.

Distribute incoming calls among employees with ring groups to serve customers faster.

Unlimited Calling, SMS & Fax

Caller ID

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Identify who’s calling before you pick up the phone; customize your external caller ID.

3-Way Calling

Ring Groups

Join together two additional parties to a call for simple audio collaboration.

Distribute incoming calls among employees with ring groups to serve customers faster.

Unlimited Calling, SMS & Fax

Tap into cloud-based calling to cut costs and give your employees more tools to collaborate with colleagues and support customers.

Caller ID

Identify who’s calling before you pick up the phone; customize your external caller ID.

3-Way Calling

Join together two additional parties to a call for simple audio collaboration.

Ring Groups

Distribute incoming calls among employees with ring groups to serve customers faster.

Speak with a specialist

1-866-879-8647


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