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ShopBack increased customer engagement by 5x with 8x8 communication APIs

Max

Campaign reach

Easily

Integrated with internal and external systems

Robust

Product roadmap

Overview: ShopBack is a rewards program that offers users tangible cashback rewards for online and in-store payments. By rewarding shoppers for transactions across a wide variety of categories, ShopBack aims to enhance the shopping experience while providing significant savings.

Customer:
ShopBack
Industry:
Size:
Challenges
  • Lacked local connections to navigate regulations.
  • Need to integrate with existing systems.
  • Timely authentication and communication with customers.
Products
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