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Elderly man with white hair using a smartphone in an indoor market with fruit stands in the background.

ShopBack increased customer engagement by 5x with 8x8 communication APIs

Max

Campaign reach

Easily

Integrated with internal and external systems

Robust

Product roadmap

Overview: ShopBack is a rewards program that offers users tangible cashback rewards for online and in-store payments. By rewarding shoppers for transactions across a wide variety of categories, ShopBack aims to enhance the shopping experience while providing significant savings.

Customer:
ShopBack
Industry:
Size:
Challenges
  • Lacked local connections to navigate regulations.
  • Need to integrate with existing systems.
  • Timely authentication and communication with customers.
Products
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