8x8 Carrier Services

Lead the way to modern communications through differentiated offerings and go-to-market execution.

Fast time to market, experience customers deserve, partnership you can trust.

Let’s seize this opportunity.

There are almost a half-billion legacy communications seats across the globe running on PSTN or first-generation point solutions. For carriers experiencing increased churn and slowing growth on legacy solutions, it’s time to stop the bleeding. The opportunity is immense with 8x8’s proven, award-winning technology, resources, and programs to revolutionize your offerings, reduce churn, differentiate, and lead.

#1 combo UCaaS/CCaaS platform.

8x8 is the only UCaaS Gartner Magic Quadrant Leader (10 years straight) who is also in the CCaaS Magic Quadrant (7 years straight). And it offers the only truly unified communications platform.

Differentiate your services by offering unique value:

Sustained differentiation and competitive advantage with unique SKUs
Trusted by millions with an industry-leading +55 Net Promoter Score
Crystal-clear calls supported by automated call quality monitoring
Deep integration with Microsoft Teams and other business apps
Strong presence in the public sector across geographies
Phone numbers in 120+ countries, full PSTN replacement in over 50 countries

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Global Reach

Geographically redundant data centers + global public cloud infrastructure provide seamless connectivity and built-in disaster recovery.

Leverage your core investments

Our modular platform with telephony and network at its core is built for carriers to add value. Here’s how we partner with carriers to go to market quickly and confidently:

Deep integration with carrier networks
Leverage your core services to create custom bundles
White-label or brand your offerings
APIs to leverage custom OSS/BSS integration services
Profit from 8x8 expertise in ecommerce, channel and direct sales

Designed for carriers to add value

Leverage your core network assets
Bundle core services (connectivity, etc)
Integrate to internal systems

The industry is shifting to Unified Communications as a Service.

Move fast.

Industry-leading, cloud-hosted services ready to be deployed
Go-to-market acceleration to get selling in 90 days
Move quickly with zero-touch API-based provisioning
Rapid on-boarding and ongoing enablement with expert training

Dedicated to your success.

Simply put, we are obsessed with helping you succeed and capitalize on this unique opportunity. Let’s win business together by empowering customers with cloud communications. We can work together in multiple ways:

Executive oversight and governance
Dedicated staff including marketing, sales, architects, and support
Committed SLAs
Flexible support models from Tier 1 to Tier 4

Trusted by leading global carriers.

"This partnership provides our customers with a globally leading cloud communication platform that offers a step change in how businesses communicate with their customers and colleagues. 8x8 is a truly disruptive business whose relentless customer focus and innovative products make them a natural partner for Virgin Media Business."

Andrew Halliwell

Product Director, Virgin Media Business

Speak with a Carrier Services Executive