Features for on-demand services professionals
Boost customer support
Keep customers informed at every step of the way with automated order confirmation notifications and location updates.
Enhance customer interactions
Empower users to communicate with each other using rich content such as sharing videos, screenshots, or location tags.
Create an omnichannel experience
Allow customers to engage using their preferred messaging channel, and manage all customer conversations from a single dashboard with 8x8 Converse.
Enable secured customer conversations
8x8’s Call Masking feature connects your users while maintaining their privacy with anonymous communication.
