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Integrated Communications for Insurance Organisations

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Business phone

Consistent voice experience integrated with chat, messing and video

Unified communications

A single platform experience for mobile and desktop users

Contact Centre

Complete cloud contact centre solution for insurance agents

Automation & AI

Advanced analytics, AI, and automation with low code/no code communications

Business phone

Consistent voice experience integrated with chat, messing and video

Unified communications

A single platform experience for mobile and desktop users

Contact Centre

Complete cloud contact centre solution for insurance agents

Automation & AI

Advanced analytics, AI, and automation with low code/no code communications

Business phone

Consistent voice experience integrated with chat, messing and video

Unified communications

A single platform experience for mobile and desktop users

Contact Centre

Complete cloud contact centre solution for insurance agents

Automation & AI

Advanced analytics, AI, and automation with low code/no code communications

Business phone

Consistent voice experience integrated with chat, messing and video

Unified communications

A single platform experience for mobile and desktop users

Contact Centre

Complete cloud contact centre solution for insurance agents

Automation & AI

Advanced analytics, AI, and automation with low code/no code communications

Experience is everything

Find out how modern communications experiences are powering agility for insurers.

t-Experience-is-Everything-ebook-for-insurance.png

Experience is everything

Find out how modern communications experiences are powering agility for insurers.

t-Experience-is-Everything-ebook-for-insurance.png

Experience is everything

Find out how modern communications experiences are powering agility for insurers.

t-Experience-is-Everything-ebook-for-insurance.png

Experience is everything

Find out how modern communications experiences are powering agility for insurers.

t-Experience-is-Everything-ebook-for-insurance.png

Cross-platform Analytics and AI

Instantly turn insight into operational action based on analytics across all employee and customer communications.

Cross-platform analytics reports support manufacturing operations

Centralised Administration

A single administrative interface that is quick and easy to manage from anywhere, freeing up IT time and resources.

Image of user interface showing centralized administration on the 8x8 Admin Console

Benefits of a unified solution:

  • One deployment for contact centre, voice, team, chat and video
  • One location to deploy and manage all sites and users globally
  • One directory to view your entire estate with real-time presence
  • One governance for security and data privacy policy
unified-administration-globally.png

Cross-platform Analytics and AI

Instantly turn insight into operational action based on analytics across all employee and customer communications.

Cross-platform analytics reports support manufacturing operations

Centralised Administration

A single administrative interface that is quick and easy to manage from anywhere, freeing up IT time and resources.

Image of user interface showing centralized administration on the 8x8 Admin Console

Benefits of a unified solution:

  • One deployment for contact centre, voice, team, chat and video
  • One location to deploy and manage all sites and users globally
  • One directory to view your entire estate with real-time presence
  • One governance for security and data privacy policy
unified-administration-globally.png

Cross-platform Analytics and AI

Instantly turn insight into operational action based on analytics across all employee and customer communications.

Cross-platform analytics reports support manufacturing operations

Centralised Administration

A single administrative interface that is quick and easy to manage from anywhere, freeing up IT time and resources.

Image of user interface showing centralized administration on the 8x8 Admin Console

Benefits of a unified solution:

  • One deployment for contact centre, voice, team, chat and video
  • One location to deploy and manage all sites and users globally
  • One directory to view your entire estate with real-time presence
  • One governance for security and data privacy policy
unified-administration-globally.png

Cross-platform Analytics and AI

Instantly turn insight into operational action based on analytics across all employee and customer communications.

Cross-platform analytics reports support manufacturing operations

Centralised Administration

A single administrative interface that is quick and easy to manage from anywhere, freeing up IT time and resources.

Image of user interface showing centralized administration on the 8x8 Admin Console

Benefits of a unified solution:

  • One deployment for contact centre, voice, team, chat and video
  • One location to deploy and manage all sites and users globally
  • One directory to view your entire estate with real-time presence
  • One governance for security and data privacy policy
unified-administration-globally.png

Transforming the customer experience with collaboration tools for insurers

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Transforming the customer experience with collaboration tools for insurers

uk-insurance-whitepaper-090722-on-book.png

Transforming the customer experience with collaboration tools for insurers

uk-insurance-whitepaper-090722-on-book.png

Transforming the customer experience with collaboration tools for insurers

uk-insurance-whitepaper-090722-on-book.png
"Try 8x8, it will benefit your company, your team, and your bottom line."
Mobashir Ahmed, IT Manager, Fred Loya

Connecting employees and clients

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Agents

Integrated voice, video and chat apps improve service and response times.

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Underwriters

View all customer and colleague communications relating to a claim, all in one place.

insurance-sales-managers.png

Sales Managers

Workflow integration and advanced analytics reduce errors and support training.

IT.png

IT Teams

Single platform for all user roles for easy deployment, adoption and management.

Connecting employees and clients

insurance-agents.png

Agents

Integrated voice, video and chat apps improve service and response times.

insurance-underwriters.png

Underwriters

View all customer and colleague communications relating to a claim, all in one place.

insurance-sales-managers.png

Sales Managers

Workflow integration and advanced analytics reduce errors and support training.

IT.png

IT Teams

Single platform for all user roles for easy deployment, adoption and management.

Connecting employees and clients

insurance-agents.png

Agents

Integrated voice, video and chat apps improve service and response times.

insurance-underwriters.png

Underwriters

View all customer and colleague communications relating to a claim, all in one place.

insurance-sales-managers.png

Sales Managers

Workflow integration and advanced analytics reduce errors and support training.

IT.png

IT Teams

Single platform for all user roles for easy deployment, adoption and management.

Connecting employees and clients

insurance-agents.png

Agents

Integrated voice, video and chat apps improve service and response times.

insurance-underwriters.png

Underwriters

View all customer and colleague communications relating to a claim, all in one place.

insurance-sales-managers.png

Sales Managers

Workflow integration and advanced analytics reduce errors and support training.

IT.png

IT Teams

Single platform for all user roles for easy deployment, adoption and management.

Automate reports

Generate activity reports with one click

Real-time dashboard

Instant insight into call centre activity

Sentiment analysis

Manage routine calls with virtual agents

Intelligent automation

Advanced insights for automation

Automate reports

Generate activity reports with one click

Real-time dashboard

Instant insight into call centre activity

Sentiment analysis

Manage routine calls with virtual agents

Intelligent automation

Advanced insights for automation

Automate reports

Generate activity reports with one click

Real-time dashboard

Instant insight into call centre activity

Sentiment analysis

Manage routine calls with virtual agents

Intelligent automation

Advanced insights for automation

Automate reports

Generate activity reports with one click

Real-time dashboard

Instant insight into call centre activity

Sentiment analysis

Manage routine calls with virtual agents

Intelligent automation

Advanced insights for automation

Speak with a specialist

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