As a leading customer experience (CX) company, we know the increasing importance of this fast-moving field and that’s why we created the Global CX 100 Awards with Hot Topics, to celebrate the achievements of the pioneers in this field but also to show the high standard of talent in this cutting-edge field.

After the judges siftedd through the entries and evaluatedthe candidates, the winners can now be revealed.

Space, finance, retail: CX leaders are everywhere

As you can see from the list, nearly every industry has CX leaders making the list, showing how embedded delivering a positive customer experience is, regardless of sector.

CX leaders are diverse

Encouragingly, more than half of the CX100 list is female and across the full 100, there’s a strong, diverse mix of talent, geographical regions, and backgrounds.

See the winners

Learn more about the Global CX 100 Award winners here.