Information for Legal Process & Law Enforcement Requests
Information for Legal Process & Law Enforcement Requests
Overview
8x8 is in the cloud communications industry, where we are a leading provider of software-as-a-service ("SaaS") solutions for contact centers, voice communications, video meetings, employee collaboration, and embeddable communication application program interfaces ("APIs"). Our solutions empower workforces by connecting individuals and teams so they can collaborate faster, work smarter, and better serve customers.
Requests
For inquiries related to subpoenas, court orders, and other requests by law enforcement agencies, please see the Subpoena Guidelines.
For service of requests, please follow the below guidance:
- Standard subpoenas (criminal/civil), warrants, etc. send to subpoena@8x8.com
- Pen Register/Skip Trace orders to Subsentio, LLC. with a copy to subpoena@8x8.com.
- Emergency requests noc@8x8.com with a copy to subpoena@8x8.com.
Will 8x8 notify the third party of the data request?
8x8, Inc. and its affiliates (collectively, “8x8”) are committed to maintaining its customers’ privacy and trust. Based on this concept, 8x8 will notify third parties of requests for their information absent a legally-binding prohibition (e.g., non-disclosure order, or statutory prohibition).
In limited circumstances, where an imminent risk of serious harm precludes prior notification, 8x8 may provide information without prior notification. In such circumstances, 8x8 will only provide such information that is reasonably necessary in order to avoid imminent serious harm.
If you have any additional questions, please see 8x8’s guide.
I have a request about Jit.si where should I send it?
Prior to submitting a request to subpoena@8x8.com, please review the Jitsi Meet Subpoena Response.
Request a Quote
Get your fast, no-obligation quote now
Chat with an 8x8 Expert
Need product help?