8x8 Operator Connect for Microsoft Teams

From the ONLY Operator Connect provider with a solution certified Contact Center for Microsoft Teams

8x8 Microsoft Teams Collages_8x8 Operator Connect

8x8 Operator Connect for Microsoft Teams

From the ONLY Operator Connect provider with a solution certified Contact Center for Microsoft Teams

8x8 Microsoft Teams Collages_8x8 Operator Connect

8x8 Operator Connect for Microsoft Teams

From the ONLY Operator Connect provider with a solution certified Contact Center for Microsoft Teams

8x8 Microsoft Teams Collages_8x8 Operator Connect

8x8 Operator Connect for Microsoft Teams

From the ONLY Operator Connect provider with a solution certified Contact Center for Microsoft Teams

8x8 Microsoft Teams Collages_8x8 Operator Connect

What is Operator Connect?

A Microsoft program for certified third-party providers to enable Public Switched Telephone Network (PSTN) calling through Microsoft Teams Phone.

What is Operator Connect?

A Microsoft program for certified third-party providers to enable Public Switched Telephone Network (PSTN) calling through Microsoft Teams Phone.

What is Operator Connect?

A Microsoft program for certified third-party providers to enable Public Switched Telephone Network (PSTN) calling through Microsoft Teams Phone.

What is Operator Connect?

A Microsoft program for certified third-party providers to enable Public Switched Telephone Network (PSTN) calling through Microsoft Teams Phone.

The Benefits of 8x8 Operator Connect for Microsoft Teams

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Microsoft-certified

Fast to deploy, fully compliant with the Operator Connect Program
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Teams Phone Native

To keep things simple, calls happen exactly where users expect them—natively within Microsoft Teams
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Optimize Costs

Consolidate providers and vendors to enhance Teams communications through a single additional source
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Reliable

Direct peering through Microsoft Azure to meet program architecture, support, network, and shared SLA requirements
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Increase Admin Efficiency

Provision numbers and manage users from the Teams Admin Center to improve deployment time
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Complete

Part of the 8x8 for Microsoft Teams portfolio that offers Global Reach, flexible calling plans, and a Teams-certified contact center with free on-net calling

The Differences Between Operator Connect and Direct Routing as a Service

The Differences Between Operator Connect and Direct Routing as a Service

The Differences Between Operator Connect and Direct Routing as a Service

The Differences Between Operator Connect and Direct Routing as a Service

Integration TypeOperator ConnectDirect Routing as a Service
8x8 Offering 8x8 Operator Connect for Microsoft Teams 8x8 Voice for Microsoft Teams
Number ManagementIn the 8x8 Admin Console In the 8x8 Admin Console
Number ProvisioningIn the Microsoft Teams Admin Center In the 8x8 Voice for Microsoft Teams Admin Portal
Full PSTN Replacement Countries 20 55+
Calling Plans
  • Metered
  • Nationwide
  • Metered
  • Nationwide
  • International
Emergency CallingSupported Supported
SMS/MMS and eFaxNot currently supported Supported
Auto Attendants, Call Queues, and RecordingsTeams only Teams and 8x8
Devices SupportedTeams-certified only Teams-certified and 8x8 compatible
Support ModelShared - 8x8 Support can escalate to Microsoft Support Separate - customer must escalate to Microsoft Support
*in select countries through the 8x8 Voice for Microsoft Teams companion Teams app

Pure Teams Phone powered by 8x8 through Operator Connect

Pure Teams Phone powered by 8x8 through Operator Connect

Pure Teams Phone powered by 8x8 through Operator Connect

Pure Teams Phone powered by 8x8 through Operator Connect

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

How does 8x8 Operator Connect enhance collaboration within my organization?

What differentiates 8x8 Operator Connect from other Operator Connect providers?

Is 8x8 Operator Connect the right option for my organization?

How is 8x8 Operator Connect enabled?

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