Faster Resolutions
End-to-end automation means quicker service with higher first contact resolution for improved CSAT.
8x8 Intelligent Customer Assistant
8x8 Intelligent Customer Assistant
Intelligent Customer Assistant is a user-friendly, AI-powered virtual agent solution that enables businesses to create engaging self-service experiences across both voice and digital channels.
Democratize Design
Use graphical, click & add scripting to design and manage dynamic customer experiences.
Connect with ease
Choose from 50+ integrations for rapid extensibility and faster deployments.
Lower operational costs
Minimize ongoing maintenance costs with simple admin and tuning tools.
Faster Resolutions
End-to-end automation means quicker service with higher first contact resolution for improved CSAT.
Democratize Design
Use graphical, click & add scripting to design and manage dynamic customer experiences.
Connect with ease
Choose from 50+ integrations for rapid extensibility and faster deployments.
Lower operational costs
Minimize ongoing maintenance costs with simple admin and tuning tools.
Faster Resolutions
End-to-end automation means quicker service with higher first contact resolution for improved CSAT.
Democratize Design
Use graphical, click & add scripting to design and manage dynamic customer experiences.
Connect with ease
Choose from 50+ integrations for rapid extensibility and faster deployments.
Lower operational costs
Minimize ongoing maintenance costs with simple admin and tuning tools.
Faster Resolutions
End-to-end automation means quicker service with higher first contact resolution for improved CSAT.
Democratize Design
Use graphical, click & add scripting to design and manage dynamic customer experiences.
Connect with ease
Choose from 50+ integrations for rapid extensibility and faster deployments.
Lower operational costs
Minimize ongoing maintenance costs with simple admin and tuning tools.
Effortless service. Proven results.
Effortless service. Proven results.
Effortless service. Proven results.
Effortless service. Proven results.
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AI-powered, intelligent virtual agent built with rapid resolutions in mind
Gain real results with a virtual agent solution that both you and your customers trust. Deliver interactions that feel human-like to more quickly resolve customer problems.
Powerful AI at your fingertips
Design, manage, and tune self-service journeys, all with simple clicks and easy navigation. Skip the complexity and jump right into building highly scalable, always available experiences.
Powerful AI at your fingertips
Design, manage, and tune self-service journeys, all with simple clicks and easy navigation. Skip the complexity and jump right into building highly scalable, always available experiences.
Powerful AI at your fingertips
Design, manage, and tune self-service journeys, all with simple clicks and easy navigation. Skip the complexity and jump right into building highly scalable, always available experiences.
Powerful AI at your fingertips
Design, manage, and tune self-service journeys, all with simple clicks and easy navigation. Skip the complexity and jump right into building highly scalable, always available experiences.
Features for Everyone
Inbound/Outbound
Effortlessly route and handle all customer interactions.
Digital
Easily connect with customers across their channel of choice.
Self-Service & Automation/AI
Greet customers with intelligent self service solutions that improve every experience.
Features for Everyone
Inbound/Outbound
Effortlessly route and handle all customer interactions.
Digital
Easily connect with customers across their channel of choice.
Self-Service & Automation/AI
Greet customers with intelligent self service solutions that improve every experience.
Features for Everyone
Inbound/Outbound
Effortlessly route and handle all customer interactions.
Digital
Easily connect with customers across their channel of choice.
Self-Service & Automation/AI
Greet customers with intelligent self service solutions that improve every experience.
Features for Everyone
Inbound/Outbound
Effortlessly route and handle all customer interactions.
Digital
Easily connect with customers across their channel of choice.
Self-Service & Automation/AI
Greet customers with intelligent self service solutions that improve every experience.
Integrations
Ensure endless integration possibilities for enhanced EX & CX.
Reporting & Analytics
Keep a pulse on every facet of your business.
Workforce Engagement Management
Activate agent potential with intelligent insights.
Integrations
Ensure endless integration possibilities for enhanced EX & CX.
Reporting & Analytics
Keep a pulse on every facet of your business.
Workforce Engagement Management
Activate agent potential with intelligent insights.
Integrations
Ensure endless integration possibilities for enhanced EX & CX.
Reporting & Analytics
Keep a pulse on every facet of your business.
Workforce Engagement Management
Activate agent potential with intelligent insights.
Integrations
Ensure endless integration possibilities for enhanced EX & CX.
Reporting & Analytics
Keep a pulse on every facet of your business.
Workforce Engagement Management
Activate agent potential with intelligent insights.
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Find your plan
There's a plan for everyone. Mix and match to address your unique business needs in the most cost-efficient way.
Business Communications
Voice. Video. Chat.
Add Contact Center
Contact Center. Voice. Video. Chat.
Find your plan
There's a plan for everyone. Mix and match to address your unique business needs in the most cost-efficient way.
Business Communications
Voice. Video. Chat.
Add Contact Center
Contact Center. Voice. Video. Chat.
Find your plan
There's a plan for everyone. Mix and match to address your unique business needs in the most cost-efficient way.
Business Communications
Voice. Video. Chat.
Add Contact Center
Contact Center. Voice. Video. Chat.
Find your plan
There's a plan for everyone. Mix and match to address your unique business needs in the most cost-efficient way.
Business Communications
Voice. Video. Chat.
Add Contact Center
Contact Center. Voice. Video. Chat.
Request a Quote
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