| Supported Languages | Supported Countries | Price | Business Need |
| English | US, UK | Free | Contact Center |
Easily integrate 8x8 Contact Center into Copper to create a unified agent experience and a more seamless one for your customers. This Chrome extension adds 8x8 Contact Center capabilities within Copper:
- Integrated search across leads, opportunities, contacts, cases, and organizations.
- Easy call management with the ability to make, take and transfer calls without toggling between multiple applications.
- Instant caller information with caller details presented before connecting.
- Automatic logging of call and chat details are provided after every interaction
Features
- Unified Search
- Searches across: Accounts, Contacts, Leads
- Search on: Name, Email address, Phone number
- Instant caller information: For inbound or outbound calls, the account record is automatically presented before the connection
- Auto call logging: Once the call is ended, a task is created that includes the relevant call details
- A link to the call recording is also provided if one was made
- The information is automatically added to the account record
Prerequisites
- X Series X6 or above
- Copper license
Security and Compliance
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies