| Supported Languages | Supported Countries | Price | Business Need |
| English | 180 Countries | Contact Us | Contact Center |
8x8 and Verint offer best fit planning and scheduling solutions to fit your workforce needs
Build accurate forecasts and plans that enable greater schedule flexibility for your employees. With the ability to integrate omnichannel and CRM solutions, users can leverage 8x8 queue history and agent data and Verint WFM integrations.
Features:
- Omnichannel planning and forecasting
- Graphical intraday views, and employee schedule adherence insights
- Employee Portals for scheduling and vacation planning
- Evaluate historical trends to better plan for the future
Prerequisites:
8x8 Contact Center X Series 6 and above
Security and Compliance
Developer: 8x8, Inc.
Location: United States of America
Terms of Service: 8x8 Terms and Conditions and Policies