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Krisp

Elevate call center communications by removing noises, localizing accents and providing live language interpretation.

Krisp Logo.png
Krisp Logo.png

Elevate call center communications by removing noises, localizing accents and providing live language interpretation.

Summary of Integration

Krisp is an AI-powered voice productivity app for call centers and BPOs that elevates voice communication by removing background noises bidirectionally, localizing accents in real-time, and providing live language interpretation. Provide agents with additional insights with call transcripts, recordings and meeting notes.

Deliver these capabilities on a secure, private platform that operates on-device and works seamlessly with all audio hardware configurations and 8x8 voice communication solutions.

Benefits

  • Improved CSAT scores
  • Reduced Average Handle Time (AHT)
  • Increased sales conversions

Features

  • Background Noise and Voice Cancellation
  • Accent Localization
  • Live Language Interpreter

Prerequisites

  • 8x8 Contact Center X6, X7, X8 license
  • 8x8 Work X0 - X4 license

Security and Compliance

Developer: Krisp Technologies, Inc.

Location: Berkeley, CA

Terms of Service

Privacy & Data Governance

Certifications & Compliance: GDPR, HIPAA, PCI, SOC2

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