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Active Assessor

Active Assessor proactively engages tenants to provide landlords with essential information about the quality of their homes, quickly and cost-effectively. Warning signs of potential issues can easily be identified to allow for early intervention, keep tenants safe and prevent more expensive repairs.

stock-photo-young-smiling-woman-wearing-glasses-holding-smartphone-using-cellphone-modern-technology-looking ransformed
stock-photo-young-smiling-woman-wearing-glasses-holding-smartphone-using-cellphone-modern-technology-looking ransformed

Landlord benefits

Engage tenants

Proactively engage with tenants to identify early warning signs of damp and mould and prevent conditions from deteriorating.

Gather data

Ensure maximum responses and collect, sort and store data to prioritise potential issues and keep properties safe.

Reduce costs

Identify early warning signs to react immediately and prevent more expensive and time-consuming repairs.

Report Results

Demonstrate your commitment to maintaining safe homes with reports on tenant interactions, unread messages, and collected data.

Landlord benefits

Engage tenants

Proactively engage with tenants to identify early warning signs of damp and mould and prevent conditions from deteriorating.

Gather data

Ensure maximum responses and collect, sort and store data to prioritise potential issues and keep properties safe.

Reduce costs

Identify early warning signs to react immediately and prevent more expensive and time-consuming repairs.

Report Results

Demonstrate your commitment to maintaining safe homes with reports on tenant interactions, unread messages, and collected data.

Landlord benefits

Engage tenants

Proactively engage with tenants to identify early warning signs of damp and mould and prevent conditions from deteriorating.

Gather data

Ensure maximum responses and collect, sort and store data to prioritise potential issues and keep properties safe.

Reduce costs

Identify early warning signs to react immediately and prevent more expensive and time-consuming repairs.

Report Results

Demonstrate your commitment to maintaining safe homes with reports on tenant interactions, unread messages, and collected data.

Landlord benefits

Engage tenants

Proactively engage with tenants to identify early warning signs of damp and mould and prevent conditions from deteriorating.

Gather data

Ensure maximum responses and collect, sort and store data to prioritise potential issues and keep properties safe.

Reduce costs

Identify early warning signs to react immediately and prevent more expensive and time-consuming repairs.

Report Results

Demonstrate your commitment to maintaining safe homes with reports on tenant interactions, unread messages, and collected data.

Active Assessor - Proactive, cost-effective property management

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Improve tenant engagement

Proactive engagement is one of the most effective ways to demonstrate tenant voices are valued and offer reassurance when issues need addressing.

Ensure maximum responses using SMS surveys to learn more about the quality of tenants' homes, manage expectations better and resolve issues faster.

Agent using 8x8 Proactive Outreach to connect with customers
Agent using 8x8 Proactive Outreach to connect with customers

AI-Powered interactions

Quickly and effectively gather, store and sort data to prioritise situations that need immediate action, prompting tenants to schedule evaluations online or connect with an agent.

By-pass the manual labour and time delays associated with collecting and processing survey results with 8x8’s AI-powered Intelligent Customer Assistant to ensure every home and tenant is kept safe.

8x8 Intelligent Customer Assistance user experience collage
8x8 Intelligent Customer Assistance user experience collage

Remote assessments and monitoring

Provide fast and accurate assessments with 8x8’s Remote FixTM to reduce site visits and repair costs.

Connect using 8x8’s Remote Fix video connection to assess and monitor more issues in less time and considerably reduce the time between issues being reported and resolved.

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Housing_Association_Video_elevation_screen_1695x818_(1).png

There is a reason 50+ housing associations trust 8x8. Will you be one of them?

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