8x8 for the UK Public Sector
8x8 for the UK Public Sector
Make citizen services more accessible with the 8x8 cloud communications. Increase staff productivity to deliver better outcomes. Get a highly-reliable platform with customisable reporting, that provides essential information for monitoring key metrics and driving continuous improvement.
Benefits of 8x8 for the UK Public Sector
Benefits of 8x8 for the UK Public Sector
Benefits of 8x8 for the UK Public Sector
Making citizen services more accessible
Deliver consistent, inclusive, and accessible experiences across all communication channels. Integrate with business systems to deliver personalised and self-service experiences.
Leave no interaction behind.
Driving reliability and compliance
Put trust in a communications solution with ringfenced UK data, 99.999% uptime SLA, and a single governance, security, compliance, and data privacy policy.
Buy through G-Cloud and NS3 RM6116 frameworks.
Boosting staff welfare and productivity
Manage workloads, automate routine tasks and deliver excellence every time with organisation-wide insights and speech analytics to detect vulnerabilities.
Speed up the resolution of enquiries with contextual hand-offs.
Increasing cost efficiency
Reduce total cost of ownership (TCO) with a single communications platform for centralised administration. Set up and manage UC and contact centre persona-based profiles and Microsoft Teams integration.
Simplify management and scale to meet changing needs.
Making citizen services more accessible
Deliver consistent, inclusive, and accessible experiences across all communication channels. Integrate with business systems to deliver personalised and self-service experiences.
Leave no interaction behind.
Driving reliability and compliance
Put trust in a communications solution with ringfenced UK data, 99.999% uptime SLA, and a single governance, security, compliance, and data privacy policy.
Buy through G-Cloud and NS3 RM6116 frameworks.
Boosting staff welfare and productivity
Manage workloads, automate routine tasks and deliver excellence every time with organisation-wide insights and speech analytics to detect vulnerabilities.
Speed up the resolution of enquiries with contextual hand-offs.
Increasing cost efficiency
Reduce total cost of ownership (TCO) with a single communications platform for centralised administration. Set up and manage UC and contact centre persona-based profiles and Microsoft Teams integration.
Simplify management and scale to meet changing needs.
Making citizen services more accessible
Deliver consistent, inclusive, and accessible experiences across all communication channels. Integrate with business systems to deliver personalised and self-service experiences.
Leave no interaction behind.
Driving reliability and compliance
Put trust in a communications solution with ringfenced UK data, 99.999% uptime SLA, and a single governance, security, compliance, and data privacy policy.
Buy through G-Cloud and NS3 RM6116 frameworks.
Boosting staff welfare and productivity
Manage workloads, automate routine tasks and deliver excellence every time with organisation-wide insights and speech analytics to detect vulnerabilities.
Speed up the resolution of enquiries with contextual hand-offs.
Increasing cost efficiency
Reduce total cost of ownership (TCO) with a single communications platform for centralised administration. Set up and manage UC and contact centre persona-based profiles and Microsoft Teams integration.
Simplify management and scale to meet changing needs.
Making citizen services more accessible
Deliver consistent, inclusive, and accessible experiences across all communication channels. Integrate with business systems to deliver personalised and self-service experiences.
Leave no interaction behind.
Driving reliability and compliance
Put trust in a communications solution with ringfenced UK data, 99.999% uptime SLA, and a single governance, security, compliance, and data privacy policy.
Buy through G-Cloud and NS3 RM6116 frameworks.
Boosting staff welfare and productivity
Manage workloads, automate routine tasks and deliver excellence every time with organisation-wide insights and speech analytics to detect vulnerabilities.
Speed up the resolution of enquiries with contextual hand-offs.
Increasing cost efficiency
Reduce total cost of ownership (TCO) with a single communications platform for centralised administration. Set up and manage UC and contact centre persona-based profiles and Microsoft Teams integration.
Simplify management and scale to meet changing needs.
Discover how Westminster Council improves self-service with 8x8
Education
Engagement across the student journey—from application, through clearing, and onto graduation—is essential to student welfare and outcomes. 8x8 XCaaS solutions for education provide the communication channels and 24/7 access to information required to deliver excellent educational experiences.
Healthcare
Maximising patient access and experience can only be achieved with the right communication tools in place. 8x8 cloud communication solutions for healthcare connect clinicians and admin teams better to improve cost efficiencies, patient outcomes, and staff productivity.
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Housing
Housing associations are under immense pressure to deliver solutions to reduce costs and deliver on Tenant Satisfaction Measures. Discover how 8x8 solutions for housing associations simplify administration, improve agent efficiency and tenant satisfaction, and reduce costs.
Local Government
Maintaining safe environments where citizens can live and thrive while dealing with tight budgets demands that local authorities do more with less. 8x8 contact center provides government organisation with the tools they need to simplify routine tasks and improve employee productivity and citizen experiences.
Education
Engagement across the student journey—from application, through clearing, and onto graduation—is essential to student welfare and outcomes. 8x8 XCaaS solutions for education provide the communication channels and 24/7 access to information required to deliver excellent educational experiences.
Healthcare
Maximising patient access and experience can only be achieved with the right communication tools in place. 8x8 cloud communication solutions for healthcare connect clinicians and admin teams better to improve cost efficiencies, patient outcomes, and staff productivity.
Housing
Housing associations are under immense pressure to deliver solutions to reduce costs and deliver on Tenant Satisfaction Measures. Discover how 8x8 solutions for housing associations simplify administration, improve agent efficiency and tenant satisfaction, and reduce costs.
Local Government
Maintaining safe environments where citizens can live and thrive while dealing with tight budgets demands that local authorities do more with less. 8x8 contact center provides government organisation with the tools they need to simplify routine tasks and improve employee productivity and citizen experiences.
Education
Engagement across the student journey—from application, through clearing, and onto graduation—is essential to student welfare and outcomes. 8x8 XCaaS solutions for education provide the communication channels and 24/7 access to information required to deliver excellent educational experiences.
Healthcare
Maximising patient access and experience can only be achieved with the right communication tools in place. 8x8 cloud communication solutions for healthcare connect clinicians and admin teams better to improve cost efficiencies, patient outcomes, and staff productivity.
Housing
Housing associations are under immense pressure to deliver solutions to reduce costs and deliver on Tenant Satisfaction Measures. Discover how 8x8 solutions for housing associations simplify administration, improve agent efficiency and tenant satisfaction, and reduce costs.
Local Government
Maintaining safe environments where citizens can live and thrive while dealing with tight budgets demands that local authorities do more with less. 8x8 contact center provides government organisation with the tools they need to simplify routine tasks and improve employee productivity and citizen experiences.
Education
Engagement across the student journey—from application, through clearing, and onto graduation—is essential to student welfare and outcomes. 8x8 XCaaS solutions for education provide the communication channels and 24/7 access to information required to deliver excellent educational experiences.
Healthcare
Maximising patient access and experience can only be achieved with the right communication tools in place. 8x8 cloud communication solutions for healthcare connect clinicians and admin teams better to improve cost efficiencies, patient outcomes, and staff productivity.
Housing
Housing associations are under immense pressure to deliver solutions to reduce costs and deliver on Tenant Satisfaction Measures. Discover how 8x8 solutions for housing associations simplify administration, improve agent efficiency and tenant satisfaction, and reduce costs.
Local Government
Maintaining safe environments where citizens can live and thrive while dealing with tight budgets demands that local authorities do more with less. 8x8 contact center provides government organisation with the tools they need to simplify routine tasks and improve employee productivity and citizen experiences.
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Delivering Social Value
Delivering Social Value
Delivering Social Value
Delivering Social Value
Islington World of Work programme brings together businesses to support young people with free and meaningful career activities.
In support of the Islington World of Work programme, students were treated to a day at 8x8 where they met key staff members to learn about the roles available in IT.
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Staff from 8x8 joined the team at Karbon Homes to support their digital inclusion initiatives. During a series of webinars run by 8x8 to improve skills and increase confidence around digital technology Silver Talk volunteers learned about staying safe and contacting businesses online.
Islington World of Work programme brings together businesses to support young people with free and meaningful career activities.
In support of the Islington World of Work programme, students were treated to a day at 8x8 where they met key staff members to learn about the roles available in IT.
Staff from 8x8 joined the team at Karbon Homes to support their digital inclusion initiatives. During a series of webinars run by 8x8 to improve skills and increase confidence around digital technology Silver Talk volunteers learned about staying safe and contacting businesses online.
Islington World of Work programme brings together businesses to support young people with free and meaningful career activities.
In support of the Islington World of Work programme, students were treated to a day at 8x8 where they met key staff members to learn about the roles available in IT.
Staff from 8x8 joined the team at Karbon Homes to support their digital inclusion initiatives. During a series of webinars run by 8x8 to improve skills and increase confidence around digital technology Silver Talk volunteers learned about staying safe and contacting businesses online.
Islington World of Work programme brings together businesses to support young people with free and meaningful career activities.
In support of the Islington World of Work programme, students were treated to a day at 8x8 where they met key staff members to learn about the roles available in IT.
Staff from 8x8 joined the team at Karbon Homes to support their digital inclusion initiatives. During a series of webinars run by 8x8 to improve skills and increase confidence around digital technology Silver Talk volunteers learned about staying safe and contacting businesses online.
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