8x8 CEO Talks the Future of Business Communications and Hybrid Work
8x8 CEO Dave Sipes appeared on the Moor Insights & Strategy video podcast recently to discuss modern business communications and the path forward with remote and hybrid work models. Hosted by one of the top analysts in the technology industry, Pat Moorhead, founder, CEO, and chief analyst at Moor Insights & Strategy, Sipes noted that connecting all people and business applications via cloud communications is the future of the industry.
When asked about 8x8 and how cloud communications can breed success, Sipes said, “We focus on enterprise cloud communications and our specialty is companies that have high-value customers that want to present a unified face to those customers, whether they're talking to someone like the head of product, or doing a transaction with a contact center, or doing a billing interaction, or talking to the CEO. We feel companies that are able to present a more unified face, real-time information, and one look to the customer are strategically advantaged in executing against their category.”