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The New Digital Workplace Essentials

An 8-part eBook Series

Operate From Anywhere: The Next Evolution of Remote Work

In early 2020, organizations spent $15B a week to move to the cloud and adapt to remote work. But band-aid communications solutions created fragmented employee and customer experiences. Join us to learn how leaders are breaking down barriers, operating from anywhere, and winning the digital transformation race.

Chapters

1 | The new corporate imperative.

2 | The cost/CX high-wire act.

3 | Microsoft Teams integration changes the game.

4 | The time is now.

5 | Assess your landscape.

6 | Don't lock down your growth.

7 | Leaders open up.

8 | Put it all together.

essentials-2-uccc-cover-umbrella-desktop.png

Operate From Anywhere: The Next Evolution of Remote Work

In early 2020, organizations spent $15B a week to move to the cloud and adapt to remote work. But band-aid communications solutions created fragmented employee and customer experiences. Join us to learn how leaders are breaking down barriers, operating from anywhere, and winning the digital transformation race.

Chapters

1 | The new corporate imperative.

2 | The cost/CX high-wire act.

3 | Microsoft Teams integration changes the game.

4 | The time is now.

5 | Assess your landscape.

6 | Don't lock down your growth.

7 | Leaders open up.

8 | Put it all together.

essentials-2-uccc-cover-umbrella-wide.png

Operate From Anywhere: The Next Evolution of Remote Work

In early 2020, organizations spent $15B a week to move to the cloud and adapt to remote work. But band-aid communications solutions created fragmented employee and customer experiences. Join us to learn how leaders are breaking down barriers, operating from anywhere, and winning the digital transformation race.

Chapters

1 | The new corporate imperative.

2 | The cost/CX high-wire act.

3 | Microsoft Teams integration changes the game.

4 | The time is now.

5 | Assess your landscape.

6 | Don't lock down your growth.

7 | Leaders open up.

8 | Put it all together.

Connect Everywhere: Better Voice Communications for Microsoft Teams

Don't settle for app-switching to bring people and apps together. Learn how to supercharge Teams and other apps with integrated global voice communications capabilities.

Chapters

1 | Say no to app switching.

2 | 4 Microsoft Teams calling must-knows.

3 | Beyond Microsoft calling plans.

4 | Real-world successes.

5 | It's easier than you think.

6 | Connect, add and sync.

7 | Surprising stats and illuminating graphs.

8 | Getting started.

essentials-2-mstm-umbrella-d.jpg

Connect Everywhere: Better Voice Communications for Microsoft Teams

Don't settle for app-switching to bring people and apps together. Learn how to supercharge Teams and other apps with integrated global voice communications capabilities.

Chapters

1 | Say no to app switching.

2 | 4 Microsoft Teams calling must-knows.

3 | Beyond Microsoft calling plans.

4 | Real-world successes.

5 | It's easier than you think.

6 | Connect, add and sync.

7 | Surprising stats and illuminating graphs.

8 | Getting started.

essentials-2-mstm-umbrella-w.jpg

Connect Everywhere: Better Voice Communications for Microsoft Teams

Don't settle for app-switching to bring people and apps together. Learn how to supercharge Teams and other apps with integrated global voice communications capabilities.

Chapters

1 | Say no to app switching.

2 | 4 Microsoft Teams calling must-knows.

3 | Beyond Microsoft calling plans.

4 | Real-world successes.

5 | It's easier than you think.

6 | Connect, add and sync.

7 | Surprising stats and illuminating graphs.

8 | Getting started.

Ready for Business: Connect and Grow Through Digital Communications

Small businesses are the engine of a thriving economy and this is your time. Learn how digital communications can help your business continue to grow and drive our economy forward.

Chapters

1 | This is your time!

2 | The digital economy demands modern communications.

3 | Always open.

4 | A whole new level of collaboration.

5 | No boundaries.

6 | Thriving through continuous disruption.

7 | Reinventing scalability.

8 | Technology you can rely on.

essentials-2-ucsb-umbrella-d.jpg

Ready for Business: Connect and Grow Through Digital Communications

Small businesses are the engine of a thriving economy and this is your time. Learn how digital communications can help your business continue to grow and drive our economy forward.

Chapters

1 | This is your time!

2 | The digital economy demands modern communications.

3 | Always open.

4 | A whole new level of collaboration.

5 | No boundaries.

6 | Thriving through continuous disruption.

7 | Reinventing scalability.

8 | Technology you can rely on.

essentials-2-ucsb-umbrella-w.jpg

Ready for Business: Connect and Grow Through Digital Communications

Small businesses are the engine of a thriving economy and this is your time. Learn how digital communications can help your business continue to grow and drive our economy forward.

Chapters

1 | This is your time!

2 | The digital economy demands modern communications.

3 | Always open.

4 | A whole new level of collaboration.

5 | No boundaries.

6 | Thriving through continuous disruption.

7 | Reinventing scalability.

8 | Technology you can rely on.

Build Your Experience: Add Digital Communications to Apps and Websites in Minutes

Customers are demanding new ways to engage with brands, from contactless engagement and proactive notifications to live video support. This guide demonstrates how to add the latest video, SMS, chat apps, voice and analytics technologies into your apps and websites in minutes using APIs.

Chapters

1 | Put video where your engagement is.

2 | Better meeting and call quality through analytics.

3 | Boost marketing effectiveness with SMS.

4 | Chat apps for better customer service.

5 | Number masking for private app to app calling.

6 | Reach your audience with text to speech messaging.

7 | The business case for APIs.

8 | 5 Tips for API security.

essentials-2-cpas-umbrella-d.jpg

Build Your Experience: Add Digital Communications to Apps and Websites in Minutes

Customers are demanding new ways to engage with brands, from contactless engagement and proactive notifications to live video support. This guide demonstrates how to add the latest video, SMS, chat apps, voice and analytics technologies into your apps and websites in minutes using APIs.

Chapters

1 | Put video where your engagement is.

2 | Better meeting and call quality through analytics.

3 | Boost marketing effectiveness with SMS.

4 | Chat apps for better customer service.

5 | Number masking for private app to app calling.

6 | Reach your audience with text to speech messaging.

7 | The business case for APIs.

8 | 5 Tips for API security.

essentials-2-cpas-umbrella-w.jpg

Build Your Experience: Add Digital Communications to Apps and Websites in Minutes

Customers are demanding new ways to engage with brands, from contactless engagement and proactive notifications to live video support. This guide demonstrates how to add the latest video, SMS, chat apps, voice and analytics technologies into your apps and websites in minutes using APIs.

Chapters

1 | Put video where your engagement is.

2 | Better meeting and call quality through analytics.

3 | Boost marketing effectiveness with SMS.

4 | Chat apps for better customer service.

5 | Number masking for private app to app calling.

6 | Reach your audience with text to speech messaging.

7 | The business case for APIs.

8 | 5 Tips for API security.

Schedule your personalized demo.

Every business is different. Schedule a custom demo and an 8x8 expert will share the power of a combined communications and contact center platform.

 

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