Live Demo
Talk CX Tuesdays
See smarter CX in action, including live AI agent built with 8x8 AI Studio
- Live demos every other Tuesday
- 8:00 AM PT | 11:00 AM ET | 4:00 PM GMT
- Hear directly from 8x8 solution specialists
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Each session explores a different real-world CX use case. Choose the date that best matches what you want to see in action.
Modern Contact Center CX
See the full customer journey in action: AI-powered first touch, intelligent routing, agent handoffs, in-conversation payments, live video escalation, and unified supervisor visibility. Plus: watch a live build in 8x8 AI Studio. Describe a workflow, see it created and deployed in real time. No developers, no flowcharts.
Upcoming dates: May 12, June 9
Connected Engagement Beyond the Contact Center
Extend consistent, high-quality CX to frontline, field, and expert teams — even when they operate outside the traditional contact center. See how 8x8 Engage brings intelligent routing and shared customer context to every customer-facing team in your org. Then see how those same teams can build and deploy their own AI agents through 8x8 AI Studio, without IT involvement or an organizational rollout.
Upcoming dates: May 26, June 23
What Is 8x8 AI Studio?
8x8 AI Studio is an agentic AI development environment that takes organizations from their first conversational AI agent to fully autonomous workflows. Describe what you need and the Builder designs, tests, and deploys it. No specialist developers, no rigid decision trees, no scripted paths that break when a real conversation goes off-script. Voice, digital, SMS, and WhatsApp are all pre-connected natively on the 8x8 platform, so there's nothing new to provision before your first agent goes live.
See it built live in every session.
See a Real CX Journey — From First Click to Resolution
In every Talk CX Tuesday session, you’ll follow the story of Paws & Claws, a growing pet care brand navigating modern retail operations.
In this 30-40 minute live demo, you’ll see how teams:
- Welcome customers with AI-powered chat and voice
- Route interactions with full customer context
- Support agents with real-time guidance
- Collect secure payments within the conversation
- Escalate complex requests to live video
- Track performance in one unified view
Whether you’re leading a CX team, modernizing support, or scaling operations, this is the kind of experience your team (and customers) deserve.
