Krisp
Elevate call center communications by removing noises, localizing accents and providing live language interpretation.
Summary of Integration
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Krisp is an AI-powered voice productivity app for call centers and BPOs that elevates voice communication by removing background noises bidirectionally, localizing accents in real-time, and providing live language interpretation. Provide agents with additional insights with call transcripts, recordings and meeting notes.
Deliver these capabilities on a secure, private platform that operates on-device and works seamlessly with all audio hardware configurations and 8x8 voice communication solutions.
Benefitslink to this section
- Improved CSAT scores
- Reduced Average Handle Time (AHT)
- Increased sales conversions
Featureslink to this section
- Background Noise and Voice Cancellation
- Accent Localization
- Live Language Interpreter
Prerequisiteslink to this section
- 8x8 Contact Center X6, X7, X8 license
- 8x8 Work X0 - X4 license
Security and Compliancelink to this section
Developer: Krisp Technologies, Inc.
Location: Berkeley, CA
Certifications & Compliance: GDPR, HIPAA, PCI, SOC2